Offer & Acceptance
Nothing on this site constitutes an offer in a legal sense. When you contact us you offer to pay for our service and we are free to accept or reject that offer. All our services are dependent on payment being received from you as agreed before we accept your offer or in default of agreement forthwith upon that acceptance. You are responsible for ensuring that your chosen course or product is suitable for meeting your needs. Further, practical details are found in other parts of this site and you agree to be bound by those.
If you register under any offer of discount or promotional code, please ensure that the discount is applied at the time of registration as it cannot be refunded after this point
We will do all we reasonably can to provide the items you request but you agree that we are under no strict legal obligation to do so at any specific time or place, provided we have used all reasonable endeavors. Time is not the essence of this contract. The creation of a web site or other products offered by us is included in these terms. Should a postal delivery not arrive by post within 28 days of being ordered, we will launch an investigation with the appropriate postal service.
Where hard copy or CD is requested, this will normally be sent out by first class post. At our discretion, we may send items by Recorded Delivery or International Signed For post. Items can then be tracked by using the trace number.
Where a courier service is requested, this will be at cost price to the purchaser. rates will vary from country to country. We will endeavor to ensure that your course materials reach you safely. However, we are not responsible for third party mail services and therefore cannot guarantee delivery.
Electronic copy is sent at our own expense to all students. Upon successful completion of the course, a certificate is sent out once only at our expense. We are not responsible for third party mail services and therefore cannot guarantee delivery. Should your certificate not be delivered to you by a third party mail service, we will send a replacement at your own expense.
We reserve the right to cancel any course or classroom based programme due to insufficient enrolments or for other reasons we deem valid . In this instance a full refund of any fees or deposit payment will be made within seven days of our giving notice of cancellation.
We accept no liability whatsoever for any additional costs you may have incurred prior to notice of cancellation.
You agree to indemnify us against any loss or damage caused to us or our site or it's reputation as a result of any failure by you or on your behalf to comply with these terms & conditions.
Ownership of data supplied
We own the data in our database/s and on our website, except that supplied by you. You cannot copy it, publish it or reproduce it to any third party without our express agreement in writing.
This agreement cannot be amended save by our amending these terms on this page. Such amended items take effect 14 days after they are first posted. You agree it is your responsibility to check here for any changes.
All figures mentioned on this site or by our representatives are £ sterling or US Dollar unless we agree in writing. We will accept payment in Euros.
See our basic Disclaimer page for our plain English position. Whilst we will use all reasonable efforts to provide the service we offer, our liability in so far as we can exclude it in law, is so excluded except up to the amount of monies paid to us by you for the service in question. We give no representation that the information on this site is full and complete. When we review something or give a result we give an honest opinion as to it and you agree that such comments are fair comment. We disclaim any liability for losses that follow any such review or result given. Time is not the essence of this contract. No warranties whether express or implied are given in relation to this site or the services it offers.
We do not accept any responsibility for any virus contracted as a result of visiting this site or any of the other sites referred to. In any event we disclaim any liability for consequential loss. We disclaim any liability for loss of profit.
The site and all material on it is our copyright and may not be copied, distributed, licensed, or reproduced in any way whatsoever, save that you are permitted to print or download extracts from it for personal use only.
We can terminate this agreement by giving 28 days notice (or forthwith if we have reason to believe you have breached the terms of this agreement). You can terminate any agreement made with us providing you have complied with all terms of this agreement and have made payment for all services ordered by giving 14 days notice. See also our Returns Policy. PLEASE NOTE that you consent to the provision of the service starting immediately and therefore you will have no right to return the items under the distance selling regulations.
You agree that we are under no obligation to transfer you to another or different course after the start by you (which is deemed to be on receipt of your application form) of any course. If, in our complete discretion, we agree a transfer we shall be under no obligation to make any refund or allow any form of credit towards the new course.
We set no time limits for completion of our courses.
Technical/IT issues and Support
Whilst we will try to assist when we can, you agree that it is your sole responsibility to ensure your IT system is capable of receiving the materials by e-mail, cd, dvd , pdf or on memory stick. We accept responsibility for sending e-mails to the address you give us but no responsibility for their receipt.
We do at our discretion provide technical support, but this is not a part of this contract and we accept no responsibility for your IT/PC/software/viruses and any other problems of a technical nature with your equipment.
The Distance Selling Regulations would ordinarily say that you have 7 days from the date of confirmation from us of your order to change your mind and cancel the order. In that case we would provide a full refund less the direct cost to us of the return of any items already delivered to you which (unless this is seen as a breach of the Distance Selling Regulations) would include the direct cost to us of their carriage to you and their return. However, as you consent to the service being provided immediately and as they are provided by software which you open, these regulations do not apply.
We want you to be delighted with any service we provide to you. Whilst our legal position is spelt out in plain English above and in our terms, we will consider a refund in any case where we consider that there is proper cause for complaint. We will do all we can to assist you in this case.
Replacement certificates and transcripts are available for a standard fee of £30 to cover administrative costs and worldwide, signed-for postage. LTTC certificates endorsed by TQUK have a fee of £40 + the cost of postage.
Programmes with course fees of £100 or lower carry an electronic award only.
We can issue hard copy of certificates for programmes with course fees of £100 at a standard fee of £18 to cover siged for postage.
The London Teacher Training College
60 Windsor Avenue
Tel: 0208 133 2027
Fax: 0208 242 6527