LTTC

LTTC

Wednesday, 07 May 2025 15:34

Appeals Policy

Appeals Policy

Scope of the policy
This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the courses and qualifications London Teacher Training College offer.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

Policy Statement
All learners have the right to challenge the outcomes of their assessment decisions, if they consider the assessment has not been carried out properly. Learners might appeal on a variety of issues.
These issues may include the following:-
• Conduct of the assessment
• Adequacy of the range, nature and comprehensiveness of the evidence when set against the national standards and evidence requirements
• The opportunities offered in order to demonstrate competence of attainment
• Access to assessment
• Process of assessment
• Access to Internal Verification
• The handling of an appeal
• Administrative issues e.g. failure to register/apply for certification
Statement of Principle

This policy is in place to enable London Teacher Training College learners to enquire, question or appeal against an assessment decision. London Teacher Training College will aim to reach an agreement with a learner at the earliest opportunity, regarding any appeals that are made.

 

London Teacher Training College will ensure that:
• Internal assessments are conducted by members of London Teacher Training College staff who have appropriate knowledge, understanding and skills in this area.
• Assessment evidence provided by learners is produced and authenticated according to the requirements of TQUK for the subject concerned.
• The consistency of internal assessment will be maintained by internal verification and standardisation.
If a learner wishes to appeal, the appeal must be lodged in writing with the relevant London Teacher Training College staff member within 7 working days of the learner being notified of the assessment decision. The relevant centre staff member will then attempt to find a solution with the learner, assessor/tutor and internal verifier.
Any London Teacher Training College staff member undertaking an appeal investigation must be independent from any assessment decisions made as part of a learner’s qualification.
The relevant London Teacher Training College staff member will acknowledge the appeal within 2 working days of receiving it. London Teacher Training College staff member will investigate the appeal. Investigations may include undertaking interviews with any relevant parties.
The learner will be informed of the investigation outcome and decision within 10 days of the appeal being lodged (this may be extended, depending on the nature of the appeal). If the staff member feels the appeal is to be upheld, the learner will be notified of this in writing, within 2 working days of completion of the investigation.
The relevant procedures will be followed to ensure the learner’s assessment decision is changed to show the correct mark and/or decision.
If an appeal from a learner is upheld by the centre staff member, any lessons learners from the investigation will be reviewed by *****. Any staff member involved in the appeal will be offered suitable training, if appropriate. The outcome and action plan from all appeal will be dealt with on an individual basis.
If an appeal is not upheld, the learner making the appeal will be given a written explanation detailing the reasons for the appeal not to be upheld.
If the learner is not satisfied with the appeal decision made at centre level, the learner can instruct the centre to contact TQUK in order to escalate the appeal. TQUK will investigate any appeals made in line with TQUK’s Appeals Policy.
All documents relating to an appeal must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

  Equality & Diversity Policy

 

 

Scope of the policy

This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Statement of Principles

 

London Teacher Training College  is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.

All learners and staff are required to follow and honour the principles of London Teacher Training College  Equality and

Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College  will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.

Discrimination

 

Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.

There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.

Racial Harassment

 

Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:

  • racial name calling
  • derogatory remarks
  • racist graffiti or jokes
  • display or circulation of racially offensive material
  • physical threats, insulting behaviour or gestures
  • open hostility
  • exclusion from normal conversation or social events.

 

Sexual harassment

 

Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:

  • insensitive jokes or pranks
  • lewd comments about appearance
  • unnecessary bodily contact
  • displays of explicit materials
  • gestures and leering
  • speculation about a person’s private or personal life

 

Bullying

 

Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.

The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.

 

Victimisation

 

Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.

 

Vulnerable Adults

 

A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.

Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.

London Teacher Training College  staff have a responsibility to follow this policy and report any suspicions that may arise.

Protection of Children Policy.

The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College  is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.

01.01.2025

  Equality & Diversity Policy

 

 

Scope of the policy

This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Statement of Principles

 

London Teacher Training College  is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.

All learners and staff are required to follow and honour the principles of London Teacher Training College  Equality and

Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College  will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.

Discrimination

 

Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.

There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.

Racial Harassment

 

Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:

  • racial name calling
  • derogatory remarks
  • racist graffiti or jokes
  • display or circulation of racially offensive material
  • physical threats, insulting behaviour or gestures
  • open hostility
  • exclusion from normal conversation or social events.

 

Sexual harassment

 

Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:

  • insensitive jokes or pranks
  • lewd comments about appearance
  • unnecessary bodily contact
  • displays of explicit materials
  • gestures and leering
  • speculation about a person’s private or personal life

 

Bullying

 

Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.

The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.

 

Victimisation

 

Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.

 

Vulnerable Adults

 

A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.

Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.

London Teacher Training College  staff have a responsibility to follow this policy and report any suspicions that may arise.

Protection of Children Policy.

The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College  is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.

01.01.2025

  Equality & Diversity Policy

 

 

Scope of the policy

This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Statement of Principles

 

London Teacher Training College  is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.

All learners and staff are required to follow and honour the principles of London Teacher Training College  Equality and

Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College  will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.

Discrimination

 

Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.

There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.

Racial Harassment

 

Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:

  • racial name calling
  • derogatory remarks
  • racist graffiti or jokes
  • display or circulation of racially offensive material
  • physical threats, insulting behaviour or gestures
  • open hostility
  • exclusion from normal conversation or social events.

 

Sexual harassment

 

Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:

  • insensitive jokes or pranks
  • lewd comments about appearance
  • unnecessary bodily contact
  • displays of explicit materials
  • gestures and leering
  • speculation about a person’s private or personal life

 

Bullying

 

Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.

The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.

 

Victimisation

 

Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.

 

Vulnerable Adults

 

A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.

Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.

London Teacher Training College  staff have a responsibility to follow this policy and report any suspicions that may arise.

Protection of Children Policy.

The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College  is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.

01.01.2025

  Equality & Diversity Policy

 

 

Scope of the policy

This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Statement of Principles

 

London Teacher Training College  is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.

All learners and staff are required to follow and honour the principles of London Teacher Training College  Equality and

Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College  will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.

Discrimination

 

Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.

There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.

Racial Harassment

 

Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:

  • racial name calling
  • derogatory remarks
  • racist graffiti or jokes
  • display or circulation of racially offensive material
  • physical threats, insulting behaviour or gestures
  • open hostility
  • exclusion from normal conversation or social events.

 

Sexual harassment

 

Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:

  • insensitive jokes or pranks
  • lewd comments about appearance
  • unnecessary bodily contact
  • displays of explicit materials
  • gestures and leering
  • speculation about a person’s private or personal life

 

Bullying

 

Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.

The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.

 

Victimisation

 

Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.

 

Vulnerable Adults

 

A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.

Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.

London Teacher Training College  staff have a responsibility to follow this policy and report any suspicions that may arise.

Protection of Children Policy.

The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College  is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.

01.01.2025

  Equality & Diversity Policy

 

 

Scope of the policy

This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Statement of Principles

 

London Teacher Training College  is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.

All learners and staff are required to follow and honour the principles of London Teacher Training College  Equality and

Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College  will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.

Discrimination

 

Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.

There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.

Racial Harassment

 

Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:

  • racial name calling
  • derogatory remarks
  • racist graffiti or jokes
  • display or circulation of racially offensive material
  • physical threats, insulting behaviour or gestures
  • open hostility
  • exclusion from normal conversation or social events.

 

Sexual harassment

 

Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:

  • insensitive jokes or pranks
  • lewd comments about appearance
  • unnecessary bodily contact
  • displays of explicit materials
  • gestures and leering
  • speculation about a person’s private or personal life

 

Bullying

 

Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.

The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.

 

Victimisation

 

Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.

 

Vulnerable Adults

 

A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.

Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.

London Teacher Training College  staff have a responsibility to follow this policy and report any suspicions that may arise.

Protection of Children Policy.

The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College  is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.

01.01.2025

  Equality & Diversity Policy

 

 

Scope of the policy

This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Statement of Principles

 

London Teacher Training College  is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.

All learners and staff are required to follow and honour the principles of London Teacher Training College  Equality and

Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College  will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.

Discrimination

 

Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.

There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.

Racial Harassment

 

Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:

  • racial name calling
  • derogatory remarks
  • racist graffiti or jokes
  • display or circulation of racially offensive material
  • physical threats, insulting behaviour or gestures
  • open hostility
  • exclusion from normal conversation or social events.

 

Sexual harassment

 

Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:

  • insensitive jokes or pranks
  • lewd comments about appearance
  • unnecessary bodily contact
  • displays of explicit materials
  • gestures and leering
  • speculation about a person’s private or personal life

 

Bullying

 

Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.

The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.

 

Victimisation

 

Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.

 

Vulnerable Adults

 

A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.

Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.

London Teacher Training College  staff have a responsibility to follow this policy and report any suspicions that may arise.

Protection of Children Policy.

The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College  is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.

01.01.2025

  Equality & Diversity Policy

 

 

Scope of the policy

This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Statement of Principles

 

London Teacher Training College  is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.

All learners and staff are required to follow and honour the principles of London Teacher Training College  Equality and

Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College  will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.

Discrimination

 

Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.

There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.

Racial Harassment

 

Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:

  • racial name calling
  • derogatory remarks
  • racist graffiti or jokes
  • display or circulation of racially offensive material
  • physical threats, insulting behaviour or gestures
  • open hostility
  • exclusion from normal conversation or social events.

 

Sexual harassment

 

Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:

  • insensitive jokes or pranks
  • lewd comments about appearance
  • unnecessary bodily contact
  • displays of explicit materials
  • gestures and leering
  • speculation about a person’s private or personal life

 

Bullying

 

Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.

The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.

 

Victimisation

 

Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.

 

Vulnerable Adults

 

A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.

Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.

London Teacher Training College  staff have a responsibility to follow this policy and report any suspicions that may arise.

Protection of Children Policy.

The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College  is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.

01.01.2025

  Equality & Diversity Policy

 

 

Scope of the policy

This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Statement of Principles

 

London Teacher Training College  is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.

All learners and staff are required to follow and honour the principles of London Teacher Training College  Equality and

Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College  will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.

Discrimination

 

Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.

There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.

Racial Harassment

 

Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:

  • racial name calling
  • derogatory remarks
  • racist graffiti or jokes
  • display or circulation of racially offensive material
  • physical threats, insulting behaviour or gestures
  • open hostility
  • exclusion from normal conversation or social events.

 

Sexual harassment

 

Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:

  • insensitive jokes or pranks
  • lewd comments about appearance
  • unnecessary bodily contact
  • displays of explicit materials
  • gestures and leering
  • speculation about a person’s private or personal life

 

Bullying

 

Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.

The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.

 

Victimisation

 

Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.

 

Vulnerable Adults

 

A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.

Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.

London Teacher Training College  staff have a responsibility to follow this policy and report any suspicions that may arise.

Protection of Children Policy.

The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College  is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.

01.01.2025

  Equality & Diversity Policy

 

 

Scope of the policy

This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Statement of Principles

 

London Teacher Training College  is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.

All learners and staff are required to follow and honour the principles of London Teacher Training College  Equality and

Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College  will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.

Discrimination

 

Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.

There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.

Racial Harassment

 

Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:

  • racial name calling
  • derogatory remarks
  • racist graffiti or jokes
  • display or circulation of racially offensive material
  • physical threats, insulting behaviour or gestures
  • open hostility
  • exclusion from normal conversation or social events.

 

Sexual harassment

 

Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:

  • insensitive jokes or pranks
  • lewd comments about appearance
  • unnecessary bodily contact
  • displays of explicit materials
  • gestures and leering
  • speculation about a person’s private or personal life

 

Bullying

 

Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.

The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.

 

Victimisation

 

Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.

 

Vulnerable Adults

 

A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.

Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.

London Teacher Training College  staff have a responsibility to follow this policy and report any suspicions that may arise.

Protection of Children Policy.

The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College  is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.

01.01.2025

 

Complaints Policy

Scope of the policy

This policy is provided for London Teacher Training College  customers, including learners and staff members who are using or delivering the courses or qualifications

London Teacher Training College  offer.

Location of the policy

This policy is available for all staff members and learners to access.

Communication of the policy

It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

Policy Statement

London Teacher Training College is committed to providing a quality service for its learners and staff members, working in an open and accountable way that builds the trust and respect. One of the ways in which we can continue to improve our service is by listening and responding to the views of our staff members, customers and learners, and in particular by responding positively to complaints, and by putting mistakes right.

Statement of Principles

London Teacher Training College  aim to ensure that:-

  • making a complaint is as easy as possible
  • we treat a complaint as a clear expression of dissatisfaction with our service, which calls for an immediate response
  • we deal with it promptly, politely and confidentially
  • we respond in the right way - for example, with an explanation or apology
  • we learn from complaints, use them to improve our service, and review annually our complaints policy and procedures

We recognise that many concerns will be raised informally, and dealt with quickly. Our aims are to:-

  • resolve informal concerns quickly
  • enable mediation between the complainant and the individual to whom the complaint has been referred

An informal approach to dealing with a complaint may be appropriate; however, if concerns cannot be satisfactorily resolved informally, then the formal complaints procedure must be followed.

Definition: A complaint can be defines as 'any expression of dissatisfaction that relates to

London Teacher Training College  and that requires a formal response'.

Purpose: The formal complaints procedure is intended to ensure that all complaints are handled fairly, consistently and wherever possible resolved to the complainant's satisfaction.

London Teacher Training College’s responsibilities are to:

  • acknowledge the formal complaint in writing
  • respond within the stated period of time
  • deal reasonably and sensitively with the complaint
  • take action where appropriate

Confidentiality: Except in exceptional circumstances, every attempt will be made to ensure

that both the complainant and London Teacher Training College  maintain confidentiality. However the circumstances giving rise to the complaint may be such that it may not be possible to maintain confidentiality (with each complaint judged on its own merit). Should this be the case, the situation will be explained to the complainant.

Complaints Procedure

Stage 1

If a complaint is unable to be resolved informally, the complainant should write/email their

complaint to a relevant London Teacher Training College member, so that they have a chance to put things right. In the letter/email, it should set out the details of the complainant’s complaint, the consequences for them as a result, and the remedy they are seeking.

Complaints will be acknowledged by London Teacher Training College within 2 working days of receipt of a complaints. Complaints will be investigated by relevant

London Teacher Training College staff members. As part of the investigation

 regarding a complaint, a London Teacher Training College  staff member may undertake interviews with the relevant people involved.

A complainant will be informed of the investigation outcome and decision within 10 days of a complaint being acknowledged (this may be extended, depending on the nature of the complaint).

Stage 2

If a complainant is not satisfied with the initial response to a complaint, they can write to

London Teacher Training College Centre Manager/Chief Exec.

 and ask for their complaint and the response from London Teacher Training College

to be reviewed. London Teacher Training College Centre Manager/Chief Executive will acknowledge a complaint within 2 working days of the receipt of a complaint. Responses to complaints will be within 10 workings days of the acknowledgement.

London Teacher Training College’s  aim is to resolve all matters as quickly as possible. However, some issues will be more complex and therefore may require longer to be fully investigated. If a matter requires more detailed investigation, a complainant will receive an interim response describing what is being done to deal with the matter, and when a full reply can be expected and from whom.

Final Stage

If a complainant is not satisfied with the subsequent reply from London Teacher Training College Centre Manager/Chief Executive then they have the option to contact TQUK with regards to their complaint. TQUK will undertake an investigation into any complaints received, in line with TQUK’s Complaints Policy.

All documents relating to a complaint must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any complaints when requested.

01.01.2025

Complaints Policy

Scope of the policy

This policy is provided for London Teacher Training College  customers, including learners and staff members who are using or delivering the courses or qualifications

London Teacher Training College  offer.

Location of the policy

This policy is available for all staff members and learners to access.

Communication of the policy

It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

Policy Statement

London Teacher Training College is committed to providing a quality service for its learners and staff members, working in an open and accountable way that builds the trust and respect. One of the ways in which we can continue to improve our service is by listening and responding to the views of our staff members, customers and learners, and in particular by responding positively to complaints, and by putting mistakes right.

Statement of Principles

London Teacher Training College  aim to ensure that:-

  • making a complaint is as easy as possible
  • we treat a complaint as a clear expression of dissatisfaction with our service, which calls for an immediate response
  • we deal with it promptly, politely and confidentially
  • we respond in the right way - for example, with an explanation or apology
  • we learn from complaints, use them to improve our service, and review annually our complaints policy and procedures

We recognise that many concerns will be raised informally, and dealt with quickly. Our aims are to:-

  • resolve informal concerns quickly
  • enable mediation between the complainant and the individual to whom the complaint has been referred

An informal approach to dealing with a complaint may be appropriate; however, if concerns cannot be satisfactorily resolved informally, then the formal complaints procedure must be followed.

Definition: A complaint can be defines as 'any expression of dissatisfaction that relates to

London Teacher Training College  and that requires a formal response'.

Purpose: The formal complaints procedure is intended to ensure that all complaints are handled fairly, consistently and wherever possible resolved to the complainant's satisfaction.

London Teacher Training College’s responsibilities are to:

  • acknowledge the formal complaint in writing
  • respond within the stated period of time
  • deal reasonably and sensitively with the complaint
  • take action where appropriate

Confidentiality: Except in exceptional circumstances, every attempt will be made to ensure

that both the complainant and London Teacher Training College  maintain confidentiality. However the circumstances giving rise to the complaint may be such that it may not be possible to maintain confidentiality (with each complaint judged on its own merit). Should this be the case, the situation will be explained to the complainant.

Complaints Procedure

Stage 1

If a complaint is unable to be resolved informally, the complainant should write/email their

complaint to a relevant London Teacher Training College member, so that they have a chance to put things right. In the letter/email, it should set out the details of the complainant’s complaint, the consequences for them as a result, and the remedy they are seeking.

Complaints will be acknowledged by London Teacher Training College within 2 working days of receipt of a complaints. Complaints will be investigated by relevant

London Teacher Training College staff members. As part of the investigation

 regarding a complaint, a London Teacher Training College  staff member may undertake interviews with the relevant people involved.

A complainant will be informed of the investigation outcome and decision within 10 days of a complaint being acknowledged (this may be extended, depending on the nature of the complaint).

Stage 2

If a complainant is not satisfied with the initial response to a complaint, they can write to

London Teacher Training College Centre Manager/Chief Exec.

 and ask for their complaint and the response from London Teacher Training College

to be reviewed. London Teacher Training College Centre Manager/Chief Executive will acknowledge a complaint within 2 working days of the receipt of a complaint. Responses to complaints will be within 10 workings days of the acknowledgement.

London Teacher Training College’s  aim is to resolve all matters as quickly as possible. However, some issues will be more complex and therefore may require longer to be fully investigated. If a matter requires more detailed investigation, a complainant will receive an interim response describing what is being done to deal with the matter, and when a full reply can be expected and from whom.

Final Stage

If a complainant is not satisfied with the subsequent reply from London Teacher Training College Centre Manager/Chief Executive then they have the option to contact TQUK with regards to their complaint. TQUK will undertake an investigation into any complaints received, in line with TQUK’s Complaints Policy.

All documents relating to a complaint must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any complaints when requested.

01.01.2025

Complaints Policy

Scope of the policy

This policy is provided for London Teacher Training College  customers, including learners and staff members who are using or delivering the courses or qualifications

London Teacher Training College  offer.

Location of the policy

This policy is available for all staff members and learners to access.

Communication of the policy

It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

Policy Statement

London Teacher Training College is committed to providing a quality service for its learners and staff members, working in an open and accountable way that builds the trust and respect. One of the ways in which we can continue to improve our service is by listening and responding to the views of our staff members, customers and learners, and in particular by responding positively to complaints, and by putting mistakes right.

Statement of Principles

London Teacher Training College  aim to ensure that:-

  • making a complaint is as easy as possible
  • we treat a complaint as a clear expression of dissatisfaction with our service, which calls for an immediate response
  • we deal with it promptly, politely and confidentially
  • we respond in the right way - for example, with an explanation or apology
  • we learn from complaints, use them to improve our service, and review annually our complaints policy and procedures

We recognise that many concerns will be raised informally, and dealt with quickly. Our aims are to:-

  • resolve informal concerns quickly
  • enable mediation between the complainant and the individual to whom the complaint has been referred

An informal approach to dealing with a complaint may be appropriate; however, if concerns cannot be satisfactorily resolved informally, then the formal complaints procedure must be followed.

Definition: A complaint can be defines as 'any expression of dissatisfaction that relates to

London Teacher Training College  and that requires a formal response'.

Purpose: The formal complaints procedure is intended to ensure that all complaints are handled fairly, consistently and wherever possible resolved to the complainant's satisfaction.

London Teacher Training College’s responsibilities are to:

  • acknowledge the formal complaint in writing
  • respond within the stated period of time
  • deal reasonably and sensitively with the complaint
  • take action where appropriate

Confidentiality: Except in exceptional circumstances, every attempt will be made to ensure

that both the complainant and London Teacher Training College  maintain confidentiality. However the circumstances giving rise to the complaint may be such that it may not be possible to maintain confidentiality (with each complaint judged on its own merit). Should this be the case, the situation will be explained to the complainant.

Complaints Procedure

Stage 1

If a complaint is unable to be resolved informally, the complainant should write/email their

complaint to a relevant London Teacher Training College member, so that they have a chance to put things right. In the letter/email, it should set out the details of the complainant’s complaint, the consequences for them as a result, and the remedy they are seeking.

Complaints will be acknowledged by London Teacher Training College within 2 working days of receipt of a complaints. Complaints will be investigated by relevant

London Teacher Training College staff members. As part of the investigation

 regarding a complaint, a London Teacher Training College  staff member may undertake interviews with the relevant people involved.

A complainant will be informed of the investigation outcome and decision within 10 days of a complaint being acknowledged (this may be extended, depending on the nature of the complaint).

Stage 2

If a complainant is not satisfied with the initial response to a complaint, they can write to

London Teacher Training College Centre Manager/Chief Exec.

 and ask for their complaint and the response from London Teacher Training College

to be reviewed. London Teacher Training College Centre Manager/Chief Executive will acknowledge a complaint within 2 working days of the receipt of a complaint. Responses to complaints will be within 10 workings days of the acknowledgement.

London Teacher Training College’s  aim is to resolve all matters as quickly as possible. However, some issues will be more complex and therefore may require longer to be fully investigated. If a matter requires more detailed investigation, a complainant will receive an interim response describing what is being done to deal with the matter, and when a full reply can be expected and from whom.

Final Stage

If a complainant is not satisfied with the subsequent reply from London Teacher Training College Centre Manager/Chief Executive then they have the option to contact TQUK with regards to their complaint. TQUK will undertake an investigation into any complaints received, in line with TQUK’s Complaints Policy.

All documents relating to a complaint must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any complaints when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Review of the policy

London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

 

Policy Statement

This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.

 

Statement of Principles

London Teacher Training College  is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications.   We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.

A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs

A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.

 

 

Definition of Reasonable Adjustments

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.

Reasonable adjustments may involve:

  • changing usual assessment arrangements, for example allowing a learner extra time to complete the assessment activity
  • adapting assessment materials, such as providing materials in Braille
  • providing assistance during assessment, such as a sign language interpreter or a reader
  • re-organising the assessment room, such as removing visual stimuli for an autistic learner
  • providing and allowing different coloured transparencies

Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.

 

Requesting Reasonable Adjustments

 

Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to  TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

Definition of Special Considerations

 

Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.

For example, special consideration could apply to a learner who had temporarily experienced:-

  • an illness or injury
  • some other event outside of their control

Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner.  The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.

All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.

01.01.2025

Malpractice and Maladministration Policy

Scope of the policy

This policy is aimed at London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications and courses London Teacher Training College offer and who are involved in suspected or actual malpractice and/or maladministration.

Purpose of the policy

The purpose of this policy is to set out the steps to follow when reporting suspected or actual cases of malpractice and maladministration. It is also in place to review those processes which led to the suspected or actual case of malpractice and/or maladministration and to support any investigations.

As an approved centre of TQUK, we will act upon any reports of suspected or actual cases of malpractice and/or maladministration that we receive regarding our staff or learners, which may affect the integrity of London Teacher Training College  training courses, qualifications and quality assurance systems.

We also have a professional responsibility to report non adherence to this policy to our awarding organisation, TQUK.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, assessment and quality assurance of our qualifications and learners undertaking qualification with us are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

Statement of Principles

Definitions of Malpractice

Malpractice is any activity or practice which deliberately contravenes regulations and compromises the integrity of the assessment process and/or the validity of certificates. For the purpose of this policy this term also covers professional misconduct.

 

Definition of Maladministration

Maladministration is any activity or practice which results in non-compliance with administrative regulations and requirements and includes the application of persistent mistakes or poor administration within a centre (e.g. inappropriate learner records).

The categories listed below are examples of centre and learner malpractice and maladministration. Please note that these examples are not exhaustive and are guidance:

  • Plagiarism of any nature by learners
  • Forgery of evidence
  • Exam irregularities of any nature by learners
  • Exam irregularities of any nature by staff
  • Submission of false information to gain a proxy or a qualification
  • Discriminatory, bullying or harassing behaviour
  • Unprofessional conduct
  • Behaviour likely to endanger the health or safety of the public
  • Breach of confidentiality including, staff members, learners orLondon Teacher Training College information
  • Failure to meet TQUK’s or regulator’s requirements
  • Falsifying assessment and/or exam records
  • Falsifying administration records

 

Reporting Procedure

Any person identifying cases of malpractice and/or maladministration should report them to a senior member of staff or centre manager to investigate.

If senior staff members or centre managers are suspected of being involved in malpractice and /or maladministration, the awarding organisation, TQUK can be contacted directly at Customer Service Department on 08450710825 or e-mail at customerservice@tquk.org

London Teacher Training College  have to investigate all cases of malpractice and maladministration in liaison with any parties concerned. If an investigation finds evidence of malpractice or maladministration, we will have to take the necessary steps to ensure that the learners’ interests are protected as far as is reasonably possible.

Reports into malpractice and/or maladministration must include:

  • The learner’s name
  • London Teacher Training College staff member details (name, job role) if they are involved in the case
  • The title of the qualification affected or nature of the service affected
  • The date(s) suspected or actual malpractice and/or maladministration occurred
  • The full nature of the suspected or actual malpractice and/or maladministration
  • We will acknowledge reports received within 3 working days of receipt
  • We will arrange for appropriate personnel to review the report and commence the investigation
  • We will aim to action and resolve all investigations within 7 working days of receipt of the report
  • We will advise on the outcome of our investigation within 2 working days of making our decision
  • We will report any suspected or actual incidents of malpractice and/or maladministration to TQUK

When we receive a report of malpractice and/or maladministration, we will allocate a panel comprising seniorLondon Teacher Training College staff members to investigate. The panel will review the report and supporting evidence and carry out the investigation.

The investigation Process

During the investigation the panel’s review may involve:

  • A request for further information
  • Interviews (face to face or by telephone) with personnel involved in the investigation
  • We will make informed decisions based on the evidence.
  • We will protect the identity of the ‘informant’ if required.

As part of our approved centre status with TQUK,London Teacher Training College must inform TQUK of any investigations and reports produced from investigations into suspected or actual cases of malpractice and maladministration.

TQUK reserve the right to lead and/or review any reported investigations into malpractice and/or maladministration within approved centres.

If issues regarding malpractice and maladministration are reported directly to TQUK,London Teacher Training College must allow TQUK access to the centre, including staff members, learners, learners work and third party information (as required) in order to fully investigate any issues.

For further information regarding TQUK’s Malpractice and Maladministration Policy, please visit www.tquk.org.

Learner Malpractice

If the investigation confirms that learner malpractice has taken place,London Teacher Training College  have no alternative but to impose one or more of the following sanctions on the learner. Please note that this list is not exhaustive:

  • Disallowing all or part of the learner’s assessment evidence
  • Disallowing a learner to undertake an exam
  • Disallowing all or part of the learner’s external assessment marks
  • Not requesting the learner’s certificate(s) from TQUK
  • Disallowing a learner to undertake a qualification or course with London Teacher Training College
  • Disqualification from the qualification

In cases of malpractice and/or maladministration by learners,London Teacher Training College will make learners aware that their final results may be void if the case is proven. Any certificates which have already been issued by TQUK may be deemed to be invalid. Certificates may need to be returned to the awarding body.

If a learner is not satisfied with the investigation process or outcome conducted by London Teacher Training College , they can escalate their issues to TQUK to investigate.

The decision regarding any malpractice and/or maladministration investigation undertaken by TQUK is final.

If you have any queries about the contents of the policy, please contact London Teacher Training College .

01.01.2025

Malpractice and Maladministration Policy

Scope of the policy

This policy is aimed at London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications and courses London Teacher Training College offer and who are involved in suspected or actual malpractice and/or maladministration.

Purpose of the policy

The purpose of this policy is to set out the steps to follow when reporting suspected or actual cases of malpractice and maladministration. It is also in place to review those processes which led to the suspected or actual case of malpractice and/or maladministration and to support any investigations.

As an approved centre of TQUK, we will act upon any reports of suspected or actual cases of malpractice and/or maladministration that we receive regarding our staff or learners, which may affect the integrity of London Teacher Training College  training courses, qualifications and quality assurance systems.

We also have a professional responsibility to report non adherence to this policy to our awarding organisation, TQUK.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, assessment and quality assurance of our qualifications and learners undertaking qualification with us are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

Statement of Principles

Definitions of Malpractice

Malpractice is any activity or practice which deliberately contravenes regulations and compromises the integrity of the assessment process and/or the validity of certificates. For the purpose of this policy this term also covers professional misconduct.

 

Definition of Maladministration

Maladministration is any activity or practice which results in non-compliance with administrative regulations and requirements and includes the application of persistent mistakes or poor administration within a centre (e.g. inappropriate learner records).

The categories listed below are examples of centre and learner malpractice and maladministration. Please note that these examples are not exhaustive and are guidance:

  • Plagiarism of any nature by learners
  • Forgery of evidence
  • Exam irregularities of any nature by learners
  • Exam irregularities of any nature by staff
  • Submission of false information to gain a proxy or a qualification
  • Discriminatory, bullying or harassing behaviour
  • Unprofessional conduct
  • Behaviour likely to endanger the health or safety of the public
  • Breach of confidentiality including, staff members, learners orLondon Teacher Training College information
  • Failure to meet TQUK’s or regulator’s requirements
  • Falsifying assessment and/or exam records
  • Falsifying administration records

 

Reporting Procedure

Any person identifying cases of malpractice and/or maladministration should report them to a senior member of staff or centre manager to investigate.

If senior staff members or centre managers are suspected of being involved in malpractice and /or maladministration, the awarding organisation, TQUK can be contacted directly at Customer Service Department on 08450710825 or e-mail at customerservice@tquk.org

London Teacher Training College  have to investigate all cases of malpractice and maladministration in liaison with any parties concerned. If an investigation finds evidence of malpractice or maladministration, we will have to take the necessary steps to ensure that the learners’ interests are protected as far as is reasonably possible.

Reports into malpractice and/or maladministration must include:

  • The learner’s name
  • London Teacher Training College staff member details (name, job role) if they are involved in the case
  • The title of the qualification affected or nature of the service affected
  • The date(s) suspected or actual malpractice and/or maladministration occurred
  • The full nature of the suspected or actual malpractice and/or maladministration
  • We will acknowledge reports received within 3 working days of receipt
  • We will arrange for appropriate personnel to review the report and commence the investigation
  • We will aim to action and resolve all investigations within 7 working days of receipt of the report
  • We will advise on the outcome of our investigation within 2 working days of making our decision
  • We will report any suspected or actual incidents of malpractice and/or maladministration to TQUK

When we receive a report of malpractice and/or maladministration, we will allocate a panel comprising seniorLondon Teacher Training College staff members to investigate. The panel will review the report and supporting evidence and carry out the investigation.

The investigation Process

During the investigation the panel’s review may involve:

  • A request for further information
  • Interviews (face to face or by telephone) with personnel involved in the investigation
  • We will make informed decisions based on the evidence.
  • We will protect the identity of the ‘informant’ if required.

As part of our approved centre status with TQUK,London Teacher Training College must inform TQUK of any investigations and reports produced from investigations into suspected or actual cases of malpractice and maladministration.

TQUK reserve the right to lead and/or review any reported investigations into malpractice and/or maladministration within approved centres.

If issues regarding malpractice and maladministration are reported directly to TQUK,London Teacher Training College must allow TQUK access to the centre, including staff members, learners, learners work and third party information (as required) in order to fully investigate any issues.

For further information regarding TQUK’s Malpractice and Maladministration Policy, please visit www.tquk.org.

Learner Malpractice

If the investigation confirms that learner malpractice has taken place,London Teacher Training College  have no alternative but to impose one or more of the following sanctions on the learner. Please note that this list is not exhaustive:

  • Disallowing all or part of the learner’s assessment evidence
  • Disallowing a learner to undertake an exam
  • Disallowing all or part of the learner’s external assessment marks
  • Not requesting the learner’s certificate(s) from TQUK
  • Disallowing a learner to undertake a qualification or course with London Teacher Training College
  • Disqualification from the qualification

In cases of malpractice and/or maladministration by learners,London Teacher Training College will make learners aware that their final results may be void if the case is proven. Any certificates which have already been issued by TQUK may be deemed to be invalid. Certificates may need to be returned to the awarding body.

If a learner is not satisfied with the investigation process or outcome conducted by London Teacher Training College , they can escalate their issues to TQUK to investigate.

The decision regarding any malpractice and/or maladministration investigation undertaken by TQUK is final.

If you have any queries about the contents of the policy, please contact London Teacher Training College .

01.01.2025

Malpractice and Maladministration Policy

Scope of the policy

This policy is aimed at London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications and courses London Teacher Training College offer and who are involved in suspected or actual malpractice and/or maladministration.

Purpose of the policy

The purpose of this policy is to set out the steps to follow when reporting suspected or actual cases of malpractice and maladministration. It is also in place to review those processes which led to the suspected or actual case of malpractice and/or maladministration and to support any investigations.

As an approved centre of TQUK, we will act upon any reports of suspected or actual cases of malpractice and/or maladministration that we receive regarding our staff or learners, which may affect the integrity of London Teacher Training College  training courses, qualifications and quality assurance systems.

We also have a professional responsibility to report non adherence to this policy to our awarding organisation, TQUK.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, assessment and quality assurance of our qualifications and learners undertaking qualification with us are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

Statement of Principles

Definitions of Malpractice

Malpractice is any activity or practice which deliberately contravenes regulations and compromises the integrity of the assessment process and/or the validity of certificates. For the purpose of this policy this term also covers professional misconduct.

 

Definition of Maladministration

Maladministration is any activity or practice which results in non-compliance with administrative regulations and requirements and includes the application of persistent mistakes or poor administration within a centre (e.g. inappropriate learner records).

The categories listed below are examples of centre and learner malpractice and maladministration. Please note that these examples are not exhaustive and are guidance:

  • Plagiarism of any nature by learners
  • Forgery of evidence
  • Exam irregularities of any nature by learners
  • Exam irregularities of any nature by staff
  • Submission of false information to gain a proxy or a qualification
  • Discriminatory, bullying or harassing behaviour
  • Unprofessional conduct
  • Behaviour likely to endanger the health or safety of the public
  • Breach of confidentiality including, staff members, learners orLondon Teacher Training College information
  • Failure to meet TQUK’s or regulator’s requirements
  • Falsifying assessment and/or exam records
  • Falsifying administration records

 

Reporting Procedure

Any person identifying cases of malpractice and/or maladministration should report them to a senior member of staff or centre manager to investigate.

If senior staff members or centre managers are suspected of being involved in malpractice and /or maladministration, the awarding organisation, TQUK can be contacted directly at Customer Service Department on 08450710825 or e-mail at customerservice@tquk.org

London Teacher Training College  have to investigate all cases of malpractice and maladministration in liaison with any parties concerned. If an investigation finds evidence of malpractice or maladministration, we will have to take the necessary steps to ensure that the learners’ interests are protected as far as is reasonably possible.

Reports into malpractice and/or maladministration must include:

  • The learner’s name
  • London Teacher Training College staff member details (name, job role) if they are involved in the case
  • The title of the qualification affected or nature of the service affected
  • The date(s) suspected or actual malpractice and/or maladministration occurred
  • The full nature of the suspected or actual malpractice and/or maladministration
  • We will acknowledge reports received within 3 working days of receipt
  • We will arrange for appropriate personnel to review the report and commence the investigation
  • We will aim to action and resolve all investigations within 7 working days of receipt of the report
  • We will advise on the outcome of our investigation within 2 working days of making our decision
  • We will report any suspected or actual incidents of malpractice and/or maladministration to TQUK

When we receive a report of malpractice and/or maladministration, we will allocate a panel comprising seniorLondon Teacher Training College staff members to investigate. The panel will review the report and supporting evidence and carry out the investigation.

The investigation Process

During the investigation the panel’s review may involve:

  • A request for further information
  • Interviews (face to face or by telephone) with personnel involved in the investigation
  • We will make informed decisions based on the evidence.
  • We will protect the identity of the ‘informant’ if required.

As part of our approved centre status with TQUK,London Teacher Training College must inform TQUK of any investigations and reports produced from investigations into suspected or actual cases of malpractice and maladministration.

TQUK reserve the right to lead and/or review any reported investigations into malpractice and/or maladministration within approved centres.

If issues regarding malpractice and maladministration are reported directly to TQUK,London Teacher Training College must allow TQUK access to the centre, including staff members, learners, learners work and third party information (as required) in order to fully investigate any issues.

For further information regarding TQUK’s Malpractice and Maladministration Policy, please visit www.tquk.org.

Learner Malpractice

If the investigation confirms that learner malpractice has taken place,London Teacher Training College  have no alternative but to impose one or more of the following sanctions on the learner. Please note that this list is not exhaustive:

  • Disallowing all or part of the learner’s assessment evidence
  • Disallowing a learner to undertake an exam
  • Disallowing all or part of the learner’s external assessment marks
  • Not requesting the learner’s certificate(s) from TQUK
  • Disallowing a learner to undertake a qualification or course with London Teacher Training College
  • Disqualification from the qualification

In cases of malpractice and/or maladministration by learners,London Teacher Training College will make learners aware that their final results may be void if the case is proven. Any certificates which have already been issued by TQUK may be deemed to be invalid. Certificates may need to be returned to the awarding body.

If a learner is not satisfied with the investigation process or outcome conducted by London Teacher Training College , they can escalate their issues to TQUK to investigate.

The decision regarding any malpractice and/or maladministration investigation undertaken by TQUK is final.

If you have any queries about the contents of the policy, please contact London Teacher Training College .

01.01.2025

Malpractice and Maladministration Policy

Scope of the policy

This policy is aimed at London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications and courses London Teacher Training College offer and who are involved in suspected or actual malpractice and/or maladministration.

Purpose of the policy

The purpose of this policy is to set out the steps to follow when reporting suspected or actual cases of malpractice and maladministration. It is also in place to review those processes which led to the suspected or actual case of malpractice and/or maladministration and to support any investigations.

As an approved centre of TQUK, we will act upon any reports of suspected or actual cases of malpractice and/or maladministration that we receive regarding our staff or learners, which may affect the integrity of London Teacher Training College  training courses, qualifications and quality assurance systems.

We also have a professional responsibility to report non adherence to this policy to our awarding organisation, TQUK.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, assessment and quality assurance of our qualifications and learners undertaking qualification with us are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

Statement of Principles

Definitions of Malpractice

Malpractice is any activity or practice which deliberately contravenes regulations and compromises the integrity of the assessment process and/or the validity of certificates. For the purpose of this policy this term also covers professional misconduct.

 

Definition of Maladministration

Maladministration is any activity or practice which results in non-compliance with administrative regulations and requirements and includes the application of persistent mistakes or poor administration within a centre (e.g. inappropriate learner records).

The categories listed below are examples of centre and learner malpractice and maladministration. Please note that these examples are not exhaustive and are guidance:

  • Plagiarism of any nature by learners
  • Forgery of evidence
  • Exam irregularities of any nature by learners
  • Exam irregularities of any nature by staff
  • Submission of false information to gain a proxy or a qualification
  • Discriminatory, bullying or harassing behaviour
  • Unprofessional conduct
  • Behaviour likely to endanger the health or safety of the public
  • Breach of confidentiality including, staff members, learners orLondon Teacher Training College information
  • Failure to meet TQUK’s or regulator’s requirements
  • Falsifying assessment and/or exam records
  • Falsifying administration records

 

Reporting Procedure

Any person identifying cases of malpractice and/or maladministration should report them to a senior member of staff or centre manager to investigate.

If senior staff members or centre managers are suspected of being involved in malpractice and /or maladministration, the awarding organisation, TQUK can be contacted directly at Customer Service Department on 08450710825 or e-mail at customerservice@tquk.org

London Teacher Training College  have to investigate all cases of malpractice and maladministration in liaison with any parties concerned. If an investigation finds evidence of malpractice or maladministration, we will have to take the necessary steps to ensure that the learners’ interests are protected as far as is reasonably possible.

Reports into malpractice and/or maladministration must include:

  • The learner’s name
  • London Teacher Training College staff member details (name, job role) if they are involved in the case
  • The title of the qualification affected or nature of the service affected
  • The date(s) suspected or actual malpractice and/or maladministration occurred
  • The full nature of the suspected or actual malpractice and/or maladministration
  • We will acknowledge reports received within 3 working days of receipt
  • We will arrange for appropriate personnel to review the report and commence the investigation
  • We will aim to action and resolve all investigations within 7 working days of receipt of the report
  • We will advise on the outcome of our investigation within 2 working days of making our decision
  • We will report any suspected or actual incidents of malpractice and/or maladministration to TQUK

When we receive a report of malpractice and/or maladministration, we will allocate a panel comprising seniorLondon Teacher Training College staff members to investigate. The panel will review the report and supporting evidence and carry out the investigation.

The investigation Process

During the investigation the panel’s review may involve:

  • A request for further information
  • Interviews (face to face or by telephone) with personnel involved in the investigation
  • We will make informed decisions based on the evidence.
  • We will protect the identity of the ‘informant’ if required.

As part of our approved centre status with TQUK,London Teacher Training College must inform TQUK of any investigations and reports produced from investigations into suspected or actual cases of malpractice and maladministration.

TQUK reserve the right to lead and/or review any reported investigations into malpractice and/or maladministration within approved centres.

If issues regarding malpractice and maladministration are reported directly to TQUK,London Teacher Training College must allow TQUK access to the centre, including staff members, learners, learners work and third party information (as required) in order to fully investigate any issues.

For further information regarding TQUK’s Malpractice and Maladministration Policy, please visit www.tquk.org.

Learner Malpractice

If the investigation confirms that learner malpractice has taken place,London Teacher Training College  have no alternative but to impose one or more of the following sanctions on the learner. Please note that this list is not exhaustive:

  • Disallowing all or part of the learner’s assessment evidence
  • Disallowing a learner to undertake an exam
  • Disallowing all or part of the learner’s external assessment marks
  • Not requesting the learner’s certificate(s) from TQUK
  • Disallowing a learner to undertake a qualification or course with London Teacher Training College
  • Disqualification from the qualification

In cases of malpractice and/or maladministration by learners,London Teacher Training College will make learners aware that their final results may be void if the case is proven. Any certificates which have already been issued by TQUK may be deemed to be invalid. Certificates may need to be returned to the awarding body.

If a learner is not satisfied with the investigation process or outcome conducted by London Teacher Training College , they can escalate their issues to TQUK to investigate.

The decision regarding any malpractice and/or maladministration investigation undertaken by TQUK is final.

If you have any queries about the contents of the policy, please contact London Teacher Training College .

01.01.2025

Malpractice and Maladministration Policy

Scope of the policy

This policy is aimed at London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications and courses London Teacher Training College offer and who are involved in suspected or actual malpractice and/or maladministration.

Purpose of the policy

The purpose of this policy is to set out the steps to follow when reporting suspected or actual cases of malpractice and maladministration. It is also in place to review those processes which led to the suspected or actual case of malpractice and/or maladministration and to support any investigations.

As an approved centre of TQUK, we will act upon any reports of suspected or actual cases of malpractice and/or maladministration that we receive regarding our staff or learners, which may affect the integrity of London Teacher Training College  training courses, qualifications and quality assurance systems.

We also have a professional responsibility to report non adherence to this policy to our awarding organisation, TQUK.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, assessment and quality assurance of our qualifications and learners undertaking qualification with us are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

Statement of Principles

Definitions of Malpractice

Malpractice is any activity or practice which deliberately contravenes regulations and compromises the integrity of the assessment process and/or the validity of certificates. For the purpose of this policy this term also covers professional misconduct.

 

Definition of Maladministration

Maladministration is any activity or practice which results in non-compliance with administrative regulations and requirements and includes the application of persistent mistakes or poor administration within a centre (e.g. inappropriate learner records).

The categories listed below are examples of centre and learner malpractice and maladministration. Please note that these examples are not exhaustive and are guidance:

  • Plagiarism of any nature by learners
  • Forgery of evidence
  • Exam irregularities of any nature by learners
  • Exam irregularities of any nature by staff
  • Submission of false information to gain a proxy or a qualification
  • Discriminatory, bullying or harassing behaviour
  • Unprofessional conduct
  • Behaviour likely to endanger the health or safety of the public
  • Breach of confidentiality including, staff members, learners orLondon Teacher Training College information
  • Failure to meet TQUK’s or regulator’s requirements
  • Falsifying assessment and/or exam records
  • Falsifying administration records

 

Reporting Procedure

Any person identifying cases of malpractice and/or maladministration should report them to a senior member of staff or centre manager to investigate.

If senior staff members or centre managers are suspected of being involved in malpractice and /or maladministration, the awarding organisation, TQUK can be contacted directly at Customer Service Department on 08450710825 or e-mail at customerservice@tquk.org

London Teacher Training College  have to investigate all cases of malpractice and maladministration in liaison with any parties concerned. If an investigation finds evidence of malpractice or maladministration, we will have to take the necessary steps to ensure that the learners’ interests are protected as far as is reasonably possible.

Reports into malpractice and/or maladministration must include:

  • The learner’s name
  • London Teacher Training College staff member details (name, job role) if they are involved in the case
  • The title of the qualification affected or nature of the service affected
  • The date(s) suspected or actual malpractice and/or maladministration occurred
  • The full nature of the suspected or actual malpractice and/or maladministration
  • We will acknowledge reports received within 3 working days of receipt
  • We will arrange for appropriate personnel to review the report and commence the investigation
  • We will aim to action and resolve all investigations within 7 working days of receipt of the report
  • We will advise on the outcome of our investigation within 2 working days of making our decision
  • We will report any suspected or actual incidents of malpractice and/or maladministration to TQUK

When we receive a report of malpractice and/or maladministration, we will allocate a panel comprising seniorLondon Teacher Training College staff members to investigate. The panel will review the report and supporting evidence and carry out the investigation.

The investigation Process

During the investigation the panel’s review may involve:

  • A request for further information
  • Interviews (face to face or by telephone) with personnel involved in the investigation
  • We will make informed decisions based on the evidence.
  • We will protect the identity of the ‘informant’ if required.

As part of our approved centre status with TQUK,London Teacher Training College must inform TQUK of any investigations and reports produced from investigations into suspected or actual cases of malpractice and maladministration.

TQUK reserve the right to lead and/or review any reported investigations into malpractice and/or maladministration within approved centres.

If issues regarding malpractice and maladministration are reported directly to TQUK,London Teacher Training College must allow TQUK access to the centre, including staff members, learners, learners work and third party information (as required) in order to fully investigate any issues.

For further information regarding TQUK’s Malpractice and Maladministration Policy, please visit www.tquk.org.

Learner Malpractice

If the investigation confirms that learner malpractice has taken place,London Teacher Training College  have no alternative but to impose one or more of the following sanctions on the learner. Please note that this list is not exhaustive:

  • Disallowing all or part of the learner’s assessment evidence
  • Disallowing a learner to undertake an exam
  • Disallowing all or part of the learner’s external assessment marks
  • Not requesting the learner’s certificate(s) from TQUK
  • Disallowing a learner to undertake a qualification or course with London Teacher Training College
  • Disqualification from the qualification

In cases of malpractice and/or maladministration by learners,London Teacher Training College will make learners aware that their final results may be void if the case is proven. Any certificates which have already been issued by TQUK may be deemed to be invalid. Certificates may need to be returned to the awarding body.

If a learner is not satisfied with the investigation process or outcome conducted by London Teacher Training College , they can escalate their issues to TQUK to investigate.

The decision regarding any malpractice and/or maladministration investigation undertaken by TQUK is final.

If you have any queries about the contents of the policy, please contact London Teacher Training College .

01.01.2025

Malpractice and Maladministration Policy

Scope of the policy

This policy is aimed at London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications and courses London Teacher Training College offer and who are involved in suspected or actual malpractice and/or maladministration.

Purpose of the policy

The purpose of this policy is to set out the steps to follow when reporting suspected or actual cases of malpractice and maladministration. It is also in place to review those processes which led to the suspected or actual case of malpractice and/or maladministration and to support any investigations.

As an approved centre of TQUK, we will act upon any reports of suspected or actual cases of malpractice and/or maladministration that we receive regarding our staff or learners, which may affect the integrity of London Teacher Training College  training courses, qualifications and quality assurance systems.

We also have a professional responsibility to report non adherence to this policy to our awarding organisation, TQUK.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, assessment and quality assurance of our qualifications and learners undertaking qualification with us are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

Statement of Principles

Definitions of Malpractice

Malpractice is any activity or practice which deliberately contravenes regulations and compromises the integrity of the assessment process and/or the validity of certificates. For the purpose of this policy this term also covers professional misconduct.

 

Definition of Maladministration

Maladministration is any activity or practice which results in non-compliance with administrative regulations and requirements and includes the application of persistent mistakes or poor administration within a centre (e.g. inappropriate learner records).

The categories listed below are examples of centre and learner malpractice and maladministration. Please note that these examples are not exhaustive and are guidance:

  • Plagiarism of any nature by learners
  • Forgery of evidence
  • Exam irregularities of any nature by learners
  • Exam irregularities of any nature by staff
  • Submission of false information to gain a proxy or a qualification
  • Discriminatory, bullying or harassing behaviour
  • Unprofessional conduct
  • Behaviour likely to endanger the health or safety of the public
  • Breach of confidentiality including, staff members, learners orLondon Teacher Training College information
  • Failure to meet TQUK’s or regulator’s requirements
  • Falsifying assessment and/or exam records
  • Falsifying administration records

 

Reporting Procedure

Any person identifying cases of malpractice and/or maladministration should report them to a senior member of staff or centre manager to investigate.

If senior staff members or centre managers are suspected of being involved in malpractice and /or maladministration, the awarding organisation, TQUK can be contacted directly at Customer Service Department on 08450710825 or e-mail at customerservice@tquk.org

London Teacher Training College  have to investigate all cases of malpractice and maladministration in liaison with any parties concerned. If an investigation finds evidence of malpractice or maladministration, we will have to take the necessary steps to ensure that the learners’ interests are protected as far as is reasonably possible.

Reports into malpractice and/or maladministration must include:

  • The learner’s name
  • London Teacher Training College staff member details (name, job role) if they are involved in the case
  • The title of the qualification affected or nature of the service affected
  • The date(s) suspected or actual malpractice and/or maladministration occurred
  • The full nature of the suspected or actual malpractice and/or maladministration
  • We will acknowledge reports received within 3 working days of receipt
  • We will arrange for appropriate personnel to review the report and commence the investigation
  • We will aim to action and resolve all investigations within 7 working days of receipt of the report
  • We will advise on the outcome of our investigation within 2 working days of making our decision
  • We will report any suspected or actual incidents of malpractice and/or maladministration to TQUK

When we receive a report of malpractice and/or maladministration, we will allocate a panel comprising seniorLondon Teacher Training College staff members to investigate. The panel will review the report and supporting evidence and carry out the investigation.

The investigation Process

During the investigation the panel’s review may involve:

  • A request for further information
  • Interviews (face to face or by telephone) with personnel involved in the investigation
  • We will make informed decisions based on the evidence.
  • We will protect the identity of the ‘informant’ if required.

As part of our approved centre status with TQUK,London Teacher Training College must inform TQUK of any investigations and reports produced from investigations into suspected or actual cases of malpractice and maladministration.

TQUK reserve the right to lead and/or review any reported investigations into malpractice and/or maladministration within approved centres.

If issues regarding malpractice and maladministration are reported directly to TQUK,London Teacher Training College must allow TQUK access to the centre, including staff members, learners, learners work and third party information (as required) in order to fully investigate any issues.

For further information regarding TQUK’s Malpractice and Maladministration Policy, please visit www.tquk.org.

Learner Malpractice

If the investigation confirms that learner malpractice has taken place,London Teacher Training College  have no alternative but to impose one or more of the following sanctions on the learner. Please note that this list is not exhaustive:

  • Disallowing all or part of the learner’s assessment evidence
  • Disallowing a learner to undertake an exam
  • Disallowing all or part of the learner’s external assessment marks
  • Not requesting the learner’s certificate(s) from TQUK
  • Disallowing a learner to undertake a qualification or course with London Teacher Training College
  • Disqualification from the qualification

In cases of malpractice and/or maladministration by learners,London Teacher Training College will make learners aware that their final results may be void if the case is proven. Any certificates which have already been issued by TQUK may be deemed to be invalid. Certificates may need to be returned to the awarding body.

If a learner is not satisfied with the investigation process or outcome conducted by London Teacher Training College , they can escalate their issues to TQUK to investigate.

The decision regarding any malpractice and/or maladministration investigation undertaken by TQUK is final.

If you have any queries about the contents of the policy, please contact London Teacher Training College .

01.01.2025

Malpractice and Maladministration Policy

Scope of the policy

This policy is aimed at London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications and courses London Teacher Training College offer and who are involved in suspected or actual malpractice and/or maladministration.

Purpose of the policy

The purpose of this policy is to set out the steps to follow when reporting suspected or actual cases of malpractice and maladministration. It is also in place to review those processes which led to the suspected or actual case of malpractice and/or maladministration and to support any investigations.

As an approved centre of TQUK, we will act upon any reports of suspected or actual cases of malpractice and/or maladministration that we receive regarding our staff or learners, which may affect the integrity of London Teacher Training College  training courses, qualifications and quality assurance systems.

We also have a professional responsibility to report non adherence to this policy to our awarding organisation, TQUK.

Location of the policy

This policy is available for all staff members, third parties and learners to access.

Communication of the policy

It is important that staff involved in the management, assessment and quality assurance of our qualifications and learners undertaking qualification with us are fully aware of the contents of the policy.

Review of the policy

London Teacher Training College  will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.

Statement of Principles

Definitions of Malpractice

Malpractice is any activity or practice which deliberately contravenes regulations and compromises the integrity of the assessment process and/or the validity of certificates. For the purpose of this policy this term also covers professional misconduct.

 

Definition of Maladministration

Maladministration is any activity or practice which results in non-compliance with administrative regulations and requirements and includes the application of persistent mistakes or poor administration within a centre (e.g. inappropriate learner records).

The categories listed below are examples of centre and learner malpractice and maladministration. Please note that these examples are not exhaustive and are guidance:

  • Plagiarism of any nature by learners
  • Forgery of evidence
  • Exam irregularities of any nature by learners
  • Exam irregularities of any nature by staff
  • Submission of false information to gain a proxy or a qualification
  • Discriminatory, bullying or harassing behaviour
  • Unprofessional conduct
  • Behaviour likely to endanger the health or safety of the public
  • Breach of confidentiality including, staff members, learners orLondon Teacher Training College information
  • Failure to meet TQUK’s or regulator’s requirements
  • Falsifying assessment and/or exam records
  • Falsifying administration records

 

Reporting Procedure

Any person identifying cases of malpractice and/or maladministration should report them to a senior member of staff or centre manager to investigate.

If senior staff members or centre managers are suspected of being involved in malpractice and /or maladministration, the awarding organisation, TQUK can be contacted directly at Customer Service Department on 08450710825 or e-mail at customerservice@tquk.org

London Teacher Training College  have to investigate all cases of malpractice and maladministration in liaison with any parties concerned. If an investigation finds evidence of malpractice or maladministration, we will have to take the necessary steps to ensure that the learners’ interests are protected as far as is reasonably possible.

Reports into malpractice and/or maladministration must include:

  • The learner’s name
  • London Teacher Training College staff member details (name, job role) if they are involved in the case
  • The title of the qualification affected or nature of the service affected
  • The date(s) suspected or actual malpractice and/or maladministration occurred
  • The full nature of the suspected or actual malpractice and/or maladministration
  • We will acknowledge reports received within 3 working days of receipt
  • We will arrange for appropriate personnel to review the report and commence the investigation
  • We will aim to action and resolve all investigations within 7 working days of receipt of the report
  • We will advise on the outcome of our investigation within 2 working days of making our decision
  • We will report any suspected or actual incidents of malpractice and/or maladministration to TQUK

When we receive a report of malpractice and/or maladministration, we will allocate a panel comprising seniorLondon Teacher Training College staff members to investigate. The panel will review the report and supporting evidence and carry out the investigation.

The investigation Process

During the investigation the panel’s review may involve:

  • A request for further information
  • Interviews (face to face or by telephone) with personnel involved in the investigation
  • We will make informed decisions based on the evidence.
  • We will protect the identity of the ‘informant’ if required.

As part of our approved centre status with TQUK,London Teacher Training College must inform TQUK of any investigations and reports produced from investigations into suspected or actual cases of malpractice and maladministration.

TQUK reserve the right to lead and/or review any reported investigations into malpractice and/or maladministration within approved centres.

If issues regarding malpractice and maladministration are reported directly to TQUK,London Teacher Training College must allow TQUK access to the centre, including staff members, learners, learners work and third party information (as required) in order to fully investigate any issues.

For further information regarding TQUK’s Malpractice and Maladministration Policy, please visit www.tquk.org.

Learner Malpractice

If the investigation confirms that learner malpractice has taken place,London Teacher Training College  have no alternative but to impose one or more of the following sanctions on the learner. Please note that this list is not exhaustive:

  • Disallowing all or part of the learner’s assessment evidence
  • Disallowing a learner to undertake an exam
  • Disallowing all or part of the learner’s external assessment marks
  • Not requesting the learner’s certificate(s) from TQUK
  • Disallowing a learner to undertake a qualification or course with London Teacher Training College
  • Disqualification from the qualification

In cases of malpractice and/or maladministration by learners,London Teacher Training College will make learners aware that their final results may be void if the case is proven. Any certificates which have already been issued by TQUK may be deemed to be invalid. Certificates may need to be returned to the awarding body.

If a learner is not satisfied with the investigation process or outcome conducted by London Teacher Training College , they can escalate their issues to TQUK to investigate.

The decision regarding any malpractice and/or maladministration investigation undertaken by TQUK is final.

If you have any queries about the contents of the policy, please contact London Teacher Training College .

01.01.2025

 

Statement of Principles

London Teacher Training College is strongly committed to practices that protect children, young people and vulnerable adults from abuse, neglect or significant harm. Staff recognise and accept their responsibilities to develop the awareness of the risk and issues involved in safeguarding. London Teacher Training College also recognises that it has a responsibility to protect staff from unfounded allegations of abuse.

London Teacher Training College will seek to ensure, where reasonably practicable, that the outcomes set out in ‘Every Child Matters’ are extended to work-related learning and work-based situations, in particular that activities contribute to children and adults:

  • Being Healthy
  • Staying Safe
  • Enjoying and Achieving
  • Making a Positive Contribution
  • Achieving Economic Well-Being

Definition

For the purposes of this policy and procedures, children are defined in the Children Act of 1989 as a person under the age of 18 years. The Safeguarding Vulnerable Groups Act 2006 defines a ‘vulnerable adult’ as a person aged 18 and over and:-

  • receiving a social care service
  • receiving a health service
  • living in sheltered accommodation
  • detained in custody or under a probation order
  • requiring assistance in the conduct of his/her affairs
  • receiving a service or participating in an activity targeted at older people, people with disabilities or which physical or mental health conditions
  • any other adults whose particular circumstances make them vulnerable at a particular time

Accountability and Responsibility

Staff members are responsible for monitoring and managing incidents or concerns and liaising with the relevant safeguarding agencies when appropriate.

 London Teacher Training College is responsible for ensuring that the Safeguarding Policy and procedures are in place, and that they are available for scrutiny by the relevant authorities, including TQUK staff.  London Teacher Training College are accountable for the overall Safeguarding Policy of the organisation and we will act in accordance with the statutory and legislative guidance to safeguard and protect the welfare of learners and our employees.

Staff Training

London Teacher Training College has a duty to promote safeguarding issues and measures to staff and ensure that they:

  • analyse their own practice against established good practice, and assess risk to ensure their practice is likely to protect them from false allegations. Recognise their responsibilities and report any concerns about suspected poor practice or possible abuse
  • follow the guidelines for staff
  • undertake training on safeguarding to raise awareness of current issues and legislation
  • complete Criminal Record Bureau Checking (CRB)

Learners

London Teacher Training College will provide information advice and guidance for learners with regards to this policy.

The company has a responsibility to ensure safe recruitment and employment practices. New and existing staffs who frequently or intensively work with children, young people and vulnerable adults in training, supervision, advice, etc will be checked through the Home Office for criminal record information. All potential new employees will be subjected to pre-employment checks.

Statutory Framework

London Teacher Training College aims to meet legislative requirements and good practice in safeguarding. The statutory framework under which we operate includes the Children’s Act 1989. This provides a legal framework for the protection of children and young people in the UK. The Protection of Children Act 1999 requires employers to carry out Criminal Record Checks before employees are allowed to come into contact with children. The Safeguarding Vulnerable Groups Act 2006 sets out the type of activity in relation to children and vulnerable adults for which employers and individuals will be subject. From 2008 Ofsted inspectors make a judgement on procedures for safeguarding learners meeting current government requirements. They comment on policy, procedures, vetting and training as impact on learners dictates.

Review

London Teacher Training College Safeguarding Policy will be reviewed annually. The review process includes analysis of monitoring data, consultation with and feedback from learners, clients, staff and other stakeholders to determine the impact of the policy and any action required.

01.01.2025

Statement of Principles

London Teacher Training College is strongly committed to practices that protect children, young people and vulnerable adults from abuse, neglect or significant harm. Staff recognise and accept their responsibilities to develop the awareness of the risk and issues involved in safeguarding. London Teacher Training College also recognises that it has a responsibility to protect staff from unfounded allegations of abuse.

London Teacher Training College will seek to ensure, where reasonably practicable, that the outcomes set out in ‘Every Child Matters’ are extended to work-related learning and work-based situations, in particular that activities contribute to children and adults:

  • Being Healthy
  • Staying Safe
  • Enjoying and Achieving
  • Making a Positive Contribution
  • Achieving Economic Well-Being

Definition

For the purposes of this policy and procedures, children are defined in the Children Act of 1989 as a person under the age of 18 years. The Safeguarding Vulnerable Groups Act 2006 defines a ‘vulnerable adult’ as a person aged 18 and over and:-

  • receiving a social care service
  • receiving a health service
  • living in sheltered accommodation
  • detained in custody or under a probation order
  • requiring assistance in the conduct of his/her affairs
  • receiving a service or participating in an activity targeted at older people, people with disabilities or which physical or mental health conditions
  • any other adults whose particular circumstances make them vulnerable at a particular time

Accountability and Responsibility

Staff members are responsible for monitoring and managing incidents or concerns and liaising with the relevant safeguarding agencies when appropriate.

 London Teacher Training College is responsible for ensuring that the Safeguarding Policy and procedures are in place, and that they are available for scrutiny by the relevant authorities, including TQUK staff.  London Teacher Training College are accountable for the overall Safeguarding Policy of the organisation and we will act in accordance with the statutory and legislative guidance to safeguard and protect the welfare of learners and our employees.

Staff Training

London Teacher Training College has a duty to promote safeguarding issues and measures to staff and ensure that they:

  • analyse their own practice against established good practice, and assess risk to ensure their practice is likely to protect them from false allegations. Recognise their responsibilities and report any concerns about suspected poor practice or possible abuse
  • follow the guidelines for staff
  • undertake training on safeguarding to raise awareness of current issues and legislation
  • complete Criminal Record Bureau Checking (CRB)

Learners

London Teacher Training College will provide information advice and guidance for learners with regards to this policy.

The company has a responsibility to ensure safe recruitment and employment practices. New and existing staffs who frequently or intensively work with children, young people and vulnerable adults in training, supervision, advice, etc will be checked through the Home Office for criminal record information. All potential new employees will be subjected to pre-employment checks.

Statutory Framework

London Teacher Training College aims to meet legislative requirements and good practice in safeguarding. The statutory framework under which we operate includes the Children’s Act 1989. This provides a legal framework for the protection of children and young people in the UK. The Protection of Children Act 1999 requires employers to carry out Criminal Record Checks before employees are allowed to come into contact with children. The Safeguarding Vulnerable Groups Act 2006 sets out the type of activity in relation to children and vulnerable adults for which employers and individuals will be subject. From 2008 Ofsted inspectors make a judgement on procedures for safeguarding learners meeting current government requirements. They comment on policy, procedures, vetting and training as impact on learners dictates.

Review

London Teacher Training College Safeguarding Policy will be reviewed annually. The review process includes analysis of monitoring data, consultation with and feedback from learners, clients, staff and other stakeholders to determine the impact of the policy and any action required.

01.01.2025

Statement of Principles

London Teacher Training College is strongly committed to practices that protect children, young people and vulnerable adults from abuse, neglect or significant harm. Staff recognise and accept their responsibilities to develop the awareness of the risk and issues involved in safeguarding. London Teacher Training College also recognises that it has a responsibility to protect staff from unfounded allegations of abuse.

London Teacher Training College will seek to ensure, where reasonably practicable, that the outcomes set out in ‘Every Child Matters’ are extended to work-related learning and work-based situations, in particular that activities contribute to children and adults:

  • Being Healthy
  • Staying Safe
  • Enjoying and Achieving
  • Making a Positive Contribution
  • Achieving Economic Well-Being

Definition

For the purposes of this policy and procedures, children are defined in the Children Act of 1989 as a person under the age of 18 years. The Safeguarding Vulnerable Groups Act 2006 defines a ‘vulnerable adult’ as a person aged 18 and over and:-

  • receiving a social care service
  • receiving a health service
  • living in sheltered accommodation
  • detained in custody or under a probation order
  • requiring assistance in the conduct of his/her affairs
  • receiving a service or participating in an activity targeted at older people, people with disabilities or which physical or mental health conditions
  • any other adults whose particular circumstances make them vulnerable at a particular time

Accountability and Responsibility

Staff members are responsible for monitoring and managing incidents or concerns and liaising with the relevant safeguarding agencies when appropriate.

 London Teacher Training College is responsible for ensuring that the Safeguarding Policy and procedures are in place, and that they are available for scrutiny by the relevant authorities, including TQUK staff.  London Teacher Training College are accountable for the overall Safeguarding Policy of the organisation and we will act in accordance with the statutory and legislative guidance to safeguard and protect the welfare of learners and our employees.

Staff Training

London Teacher Training College has a duty to promote safeguarding issues and measures to staff and ensure that they:

  • analyse their own practice against established good practice, and assess risk to ensure their practice is likely to protect them from false allegations. Recognise their responsibilities and report any concerns about suspected poor practice or possible abuse
  • follow the guidelines for staff
  • undertake training on safeguarding to raise awareness of current issues and legislation
  • complete Criminal Record Bureau Checking (CRB)

Learners

London Teacher Training College will provide information advice and guidance for learners with regards to this policy.

The company has a responsibility to ensure safe recruitment and employment practices. New and existing staffs who frequently or intensively work with children, young people and vulnerable adults in training, supervision, advice, etc will be checked through the Home Office for criminal record information. All potential new employees will be subjected to pre-employment checks.

Statutory Framework

London Teacher Training College aims to meet legislative requirements and good practice in safeguarding. The statutory framework under which we operate includes the Children’s Act 1989. This provides a legal framework for the protection of children and young people in the UK. The Protection of Children Act 1999 requires employers to carry out Criminal Record Checks before employees are allowed to come into contact with children. The Safeguarding Vulnerable Groups Act 2006 sets out the type of activity in relation to children and vulnerable adults for which employers and individuals will be subject. From 2008 Ofsted inspectors make a judgement on procedures for safeguarding learners meeting current government requirements. They comment on policy, procedures, vetting and training as impact on learners dictates.

Review

London Teacher Training College Safeguarding Policy will be reviewed annually. The review process includes analysis of monitoring data, consultation with and feedback from learners, clients, staff and other stakeholders to determine the impact of the policy and any action required.

01.01.2025

Statement of Principles

London Teacher Training College is strongly committed to practices that protect children, young people and vulnerable adults from abuse, neglect or significant harm. Staff recognise and accept their responsibilities to develop the awareness of the risk and issues involved in safeguarding. London Teacher Training College also recognises that it has a responsibility to protect staff from unfounded allegations of abuse.

London Teacher Training College will seek to ensure, where reasonably practicable, that the outcomes set out in ‘Every Child Matters’ are extended to work-related learning and work-based situations, in particular that activities contribute to children and adults:

  • Being Healthy
  • Staying Safe
  • Enjoying and Achieving
  • Making a Positive Contribution
  • Achieving Economic Well-Being

Definition

For the purposes of this policy and procedures, children are defined in the Children Act of 1989 as a person under the age of 18 years. The Safeguarding Vulnerable Groups Act 2006 defines a ‘vulnerable adult’ as a person aged 18 and over and:-

  • receiving a social care service
  • receiving a health service
  • living in sheltered accommodation
  • detained in custody or under a probation order
  • requiring assistance in the conduct of his/her affairs
  • receiving a service or participating in an activity targeted at older people, people with disabilities or which physical or mental health conditions
  • any other adults whose particular circumstances make them vulnerable at a particular time

Accountability and Responsibility

Staff members are responsible for monitoring and managing incidents or concerns and liaising with the relevant safeguarding agencies when appropriate.

 London Teacher Training College is responsible for ensuring that the Safeguarding Policy and procedures are in place, and that they are available for scrutiny by the relevant authorities, including TQUK staff.  London Teacher Training College are accountable for the overall Safeguarding Policy of the organisation and we will act in accordance with the statutory and legislative guidance to safeguard and protect the welfare of learners and our employees.

Staff Training

London Teacher Training College has a duty to promote safeguarding issues and measures to staff and ensure that they:

  • analyse their own practice against established good practice, and assess risk to ensure their practice is likely to protect them from false allegations. Recognise their responsibilities and report any concerns about suspected poor practice or possible abuse
  • follow the guidelines for staff
  • undertake training on safeguarding to raise awareness of current issues and legislation
  • complete Criminal Record Bureau Checking (CRB)

Learners

London Teacher Training College will provide information advice and guidance for learners with regards to this policy.

The company has a responsibility to ensure safe recruitment and employment practices. New and existing staffs who frequently or intensively work with children, young people and vulnerable adults in training, supervision, advice, etc will be checked through the Home Office for criminal record information. All potential new employees will be subjected to pre-employment checks.

Statutory Framework

London Teacher Training College aims to meet legislative requirements and good practice in safeguarding. The statutory framework under which we operate includes the Children’s Act 1989. This provides a legal framework for the protection of children and young people in the UK. The Protection of Children Act 1999 requires employers to carry out Criminal Record Checks before employees are allowed to come into contact with children. The Safeguarding Vulnerable Groups Act 2006 sets out the type of activity in relation to children and vulnerable adults for which employers and individuals will be subject. From 2008 Ofsted inspectors make a judgement on procedures for safeguarding learners meeting current government requirements. They comment on policy, procedures, vetting and training as impact on learners dictates.

Review

London Teacher Training College Safeguarding Policy will be reviewed annually. The review process includes analysis of monitoring data, consultation with and feedback from learners, clients, staff and other stakeholders to determine the impact of the policy and any action required.

01.01.2025

Statement of Principles

London Teacher Training College is strongly committed to practices that protect children, young people and vulnerable adults from abuse, neglect or significant harm. Staff recognise and accept their responsibilities to develop the awareness of the risk and issues involved in safeguarding. London Teacher Training College also recognises that it has a responsibility to protect staff from unfounded allegations of abuse.

London Teacher Training College will seek to ensure, where reasonably practicable, that the outcomes set out in ‘Every Child Matters’ are extended to work-related learning and work-based situations, in particular that activities contribute to children and adults:

  • Being Healthy
  • Staying Safe
  • Enjoying and Achieving
  • Making a Positive Contribution
  • Achieving Economic Well-Being

Definition

For the purposes of this policy and procedures, children are defined in the Children Act of 1989 as a person under the age of 18 years. The Safeguarding Vulnerable Groups Act 2006 defines a ‘vulnerable adult’ as a person aged 18 and over and:-

  • receiving a social care service
  • receiving a health service
  • living in sheltered accommodation
  • detained in custody or under a probation order
  • requiring assistance in the conduct of his/her affairs
  • receiving a service or participating in an activity targeted at older people, people with disabilities or which physical or mental health conditions
  • any other adults whose particular circumstances make them vulnerable at a particular time

Accountability and Responsibility

Staff members are responsible for monitoring and managing incidents or concerns and liaising with the relevant safeguarding agencies when appropriate.

 London Teacher Training College is responsible for ensuring that the Safeguarding Policy and procedures are in place, and that they are available for scrutiny by the relevant authorities, including TQUK staff.  London Teacher Training College are accountable for the overall Safeguarding Policy of the organisation and we will act in accordance with the statutory and legislative guidance to safeguard and protect the welfare of learners and our employees.

Staff Training

London Teacher Training College has a duty to promote safeguarding issues and measures to staff and ensure that they:

  • analyse their own practice against established good practice, and assess risk to ensure their practice is likely to protect them from false allegations. Recognise their responsibilities and report any concerns about suspected poor practice or possible abuse
  • follow the guidelines for staff
  • undertake training on safeguarding to raise awareness of current issues and legislation
  • complete Criminal Record Bureau Checking (CRB)

Learners

London Teacher Training College will provide information advice and guidance for learners with regards to this policy.

The company has a responsibility to ensure safe recruitment and employment practices. New and existing staffs who frequently or intensively work with children, young people and vulnerable adults in training, supervision, advice, etc will be checked through the Home Office for criminal record information. All potential new employees will be subjected to pre-employment checks.

Statutory Framework

London Teacher Training College aims to meet legislative requirements and good practice in safeguarding. The statutory framework under which we operate includes the Children’s Act 1989. This provides a legal framework for the protection of children and young people in the UK. The Protection of Children Act 1999 requires employers to carry out Criminal Record Checks before employees are allowed to come into contact with children. The Safeguarding Vulnerable Groups Act 2006 sets out the type of activity in relation to children and vulnerable adults for which employers and individuals will be subject. From 2008 Ofsted inspectors make a judgement on procedures for safeguarding learners meeting current government requirements. They comment on policy, procedures, vetting and training as impact on learners dictates.

Review

London Teacher Training College Safeguarding Policy will be reviewed annually. The review process includes analysis of monitoring data, consultation with and feedback from learners, clients, staff and other stakeholders to determine the impact of the policy and any action required.

01.01.2025

Health and Safety Policy

Scope of the Policy

This policy is provided for LTTC customers, learners and staff members who are using or delivering courses and qualifications offered by LTTC.

Review Arrangements

LTTC will review this policy annually in line with self-assessment arrangements. This policy will be also be revised as and when necessary, in response to customer and learner feedback or good practice guidance issued by an awarding organisation or other regulatory body.

Location of the Policy

This policy is available for all staff members, third parties and learners to access.

Communication of the Policy

Every staff member involved in the management, delivery, assessment and quality assurance of qualifications offered by LTTC , shall be made aware of this policy during their induction period of employment. Learners undertaking LTTC qualifications shall be informed of this policy during their induction process.

Policy Statement

LTTC is committed to meeting and exceeding the legal obligations relating to  health and safety. LTTC expect staff, learners, visitors, and customers to share this commitment and to understand that they have legal and moral obligations to enforce and adhere to this policy.

Statement of Principles

The duties of LTTC  are to:

ensure this policy is implemented on a day-to-day basis and that sufficient resources are made available to achieve this

maintain adequate records in relation to staff and learner health and safety

Duties of Employees

LTTC staff are expected to take reasonable care for the health and safety of themselves, visitors and others who may be affected by their acts and omissions while on  LTTC premises and the sites where learners may be working.

Staff member must:

Report promptly any accidents, incidents, unsafe conditions or practices and potential risks to their line manager

Personally demonstrate good standards of health & safety practice

Take particular care in all practical teaching areas

Promote good practice through the quality of learning and understanding of health & safety

Duties of Learners

Learners have a duty to look after their own well being.  They are held to be equally responsible for the health & safety of others or those who may be affected directly or indirectly by their behaviour.

Learners should:

Familiarise themselves with all health and safety information provided by LTTC and their employer.

Follow and act upon any instructions that are given either verbally or in writing by a member of staff in connection with health and safety.

Discuss with a LTTC employee any difficulty they have regarding understanding health and safety information or instructions.

Co-operate fully at all times with LTTC employees to ensure that statutory obligations are met.

Immediately report to a LTTC  employee any hazard, potential hazard, breakdowns in practice or procedures, unsafe conditions or defects to equipment which may affect health and safety.

Report any accidents or incidents they are involved in.

Ensure that where necessary/ required the relevant PPE is used in the interests of health and safety.

Advise their trainer/assessor of any personal difficulties associated with the use of any equipment provided.

Provide LTTC and their employer with any personal medical information.

Portable electrical equipment is in use by LTTC.  All equipment is subjected to periodic inspection to ensure its continued safety.  If any person identifies a worn cable, defective plug or any electrical equipment that does not work correctly, it is their duty to report the hazard to an employee of LTTC.

Fire alarms will be tested weekly at LTTC.

If a fire is discovered on LTTC premises, a person must:

Sound the alarm

Leave the building by the nearest exit and do not delay by collecting belongings.

Go to the fire assembly point

Ring the Fire Service (dial 9 and then 999 from a company phone)

Do not re-enter the building until the ‘all clear’ is given

In the event of a person being injured and requiring first aid, a qualified first aider should be contacted.

LTTC will undertake risks assessments to identify significant hazards that may arise in the workplace. Trainers and Assessors working on behalf of TWL Skills are responsible for conducting risk assessments on curriculum activities to ensure safety of learners.

Young people (under the age of 18) may be at greater risk due to factors such as a lack of maturity and experience. Therefore, it is particularly important to undertake a risk assessment on activities to be undertaken by a young person.  In addition a young person must not be asked to undertake activities beyond their physical or mental ability or where lack of experience and training would mean they are unlikely to recognise the risks.

LTTC are committed to adhering to all statutory obligations concerning Health and Safety in the workplace.

December 2024

Health and Safety Policy

Scope of the Policy

This policy is provided for LTTC customers, learners and staff members who are using or delivering courses and qualifications offered by LTTC.

Review Arrangements

LTTC will review this policy annually in line with self-assessment arrangements. This policy will be also be revised as and when necessary, in response to customer and learner feedback or good practice guidance issued by an awarding organisation or other regulatory body.

Location of the Policy

This policy is available for all staff members, third parties and learners to access.

Communication of the Policy

Every staff member involved in the management, delivery, assessment and quality assurance of qualifications offered by LTTC , shall be made aware of this policy during their induction period of employment. Learners undertaking LTTC qualifications shall be informed of this policy during their induction process.

Policy Statement

LTTC is committed to meeting and exceeding the legal obligations relating to  health and safety. LTTC expect staff, learners, visitors, and customers to share this commitment and to understand that they have legal and moral obligations to enforce and adhere to this policy.

Statement of Principles

The duties of LTTC  are to:

ensure this policy is implemented on a day-to-day basis and that sufficient resources are made available to achieve this

maintain adequate records in relation to staff and learner health and safety

Duties of Employees

LTTC staff are expected to take reasonable care for the health and safety of themselves, visitors and others who may be affected by their acts and omissions while on  LTTC premises and the sites where learners may be working.

Staff member must:

Report promptly any accidents, incidents, unsafe conditions or practices and potential risks to their line manager

Personally demonstrate good standards of health & safety practice

Take particular care in all practical teaching areas

Promote good practice through the quality of learning and understanding of health & safety

Duties of Learners

Learners have a duty to look after their own well being.  They are held to be equally responsible for the health & safety of others or those who may be affected directly or indirectly by their behaviour.

Learners should:

Familiarise themselves with all health and safety information provided by LTTC and their employer.

Follow and act upon any instructions that are given either verbally or in writing by a member of staff in connection with health and safety.

Discuss with a LTTC employee any difficulty they have regarding understanding health and safety information or instructions.

Co-operate fully at all times with LTTC employees to ensure that statutory obligations are met.

Immediately report to a LTTC  employee any hazard, potential hazard, breakdowns in practice or procedures, unsafe conditions or defects to equipment which may affect health and safety.

Report any accidents or incidents they are involved in.

Ensure that where necessary/ required the relevant PPE is used in the interests of health and safety.

Advise their trainer/assessor of any personal difficulties associated with the use of any equipment provided.

Provide LTTC and their employer with any personal medical information.

Portable electrical equipment is in use by LTTC.  All equipment is subjected to periodic inspection to ensure its continued safety.  If any person identifies a worn cable, defective plug or any electrical equipment that does not work correctly, it is their duty to report the hazard to an employee of LTTC.

Fire alarms will be tested weekly at LTTC.

If a fire is discovered on LTTC premises, a person must:

Sound the alarm

Leave the building by the nearest exit and do not delay by collecting belongings.

Go to the fire assembly point

Ring the Fire Service (dial 9 and then 999 from a company phone)

Do not re-enter the building until the ‘all clear’ is given

In the event of a person being injured and requiring first aid, a qualified first aider should be contacted.

LTTC will undertake risks assessments to identify significant hazards that may arise in the workplace. Trainers and Assessors working on behalf of TWL Skills are responsible for conducting risk assessments on curriculum activities to ensure safety of learners.

Young people (under the age of 18) may be at greater risk due to factors such as a lack of maturity and experience. Therefore, it is particularly important to undertake a risk assessment on activities to be undertaken by a young person.  In addition a young person must not be asked to undertake activities beyond their physical or mental ability or where lack of experience and training would mean they are unlikely to recognise the risks.

LTTC are committed to adhering to all statutory obligations concerning Health and Safety in the workplace.

December 2024

Saturday, 03 February 2024 18:18

IELTS Exam

IELTS is the world's leading test of English for employment, higher education and immigration etc.

The course itself requires around 20 hours of study for successful completion

It takes a highly practical approach and the theme throughout is Teaching IELTS for Positive Results.

What the test is, who conducts it and how it works are all explained along with the score bands

The individual components are set out with ideas and tips on how to improve students scores and performance. There are also supplementary materials and a mini test with model answers.

Thursday, 01 February 2024 15:17

Short course

Latest TEFL News

Keep up-to-date with our short courses and add to your CPD record.Choose from the following topics:

Certificate in Teaching Pronunciation

Certificate in Teaching Vocabulary

Certificate in Teaching IELTS

Certificate in Teaching One to One

Certificate in English Grammar

Advanced Certificate in Phonetics and Phonology

Advanced Certificate in English Grammar

 

 

New partner schools invited to apply for an exciting opportunity!

Teach our highly sought after TEFL programmes in your country.  We have 5 partnerships to offer worldwide.

Contact us for further details

New partner schools invited to apply for an exciting opportunity!

Teach our highly sought after TEFL programmes in your country.  We have 5 partnerships to offer worldwide.

Contact us for further details

Friday, 21 February 2020 12:56

Franchise Available Now!

Become part of the LTTC group of schools! We are now offering new franchises to new and established schools and institutions. Offer LTTC courses in your school or college and enhance and develop your Teacher Training Department with quality course programmes. Contact us or go to https://www.teachenglish.co.uk/worldwide-partner-schools/become-a-partner-school/become-a-partner-school.html

Wednesday, 05 October 2016 20:17

Level 6 Diploma in TESOL

The Diploma in Teaching English to Speakers of Other Languages is at LEVEL 6 and consists of 372 hours study. This course is a flexible alternative to DELTA or Trinity College London Dip TESOL courses but enables you to study at your own pace and at times which suit you.

Friday, 20 February 2015 17:24

OFQUAL Regulated Certificate in TEFL

The OFQUAL Regulated Certificate in TEFL is at LEVEL 5 and consists of 182 hours study. This course is a flexible alternative to CELTA or Trinity Level 5 TEFL courses where you can study at your own pace and at times which suit you.

The Office of Qualifications and Examinations Regulation (Ofqual) regulates qualifications, examinations and assessments in England and vocational qualifications in Northern Ireland.

Thursday, 19 June 2014 11:35

Flying Cows Korea

Flying Cows has developed two Teaching English as a Foreign Language (TEFL) courses in association with the London Teacher Training College (LTTC). The first is an introductory TEFL taster certificate course, approximately 60 hours in length. The second is an internationally recognised qualification, approximately 120 hours in length. Both are online courses and can be completed at your own pace. Both also contain a specifically designed module on living and teaching in South Korea. This module provides an essential introduction into life as an EFL teacher in South Korea.

Having a TEFL qualification will also improve your chances of receiving job offers both in Korea and worldwide and can give you confidence and help you become a better teacher.

Flying Cows in Association with London Teacher Training College (LTTC) proudly presents two TEFL courses designed to give you confidence and the qualifications you need to teach English anywhere in the world !

Read more here. http://www.flying-cows.com/before-you-go/tefl-courses

Wednesday, 18 June 2014 19:46

TEFL Jobs List

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