Appeals Policy
Scope of the policy
This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the courses and qualifications London Teacher Training College offer.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
All learners have the right to challenge the outcomes of their assessment decisions, if they consider the assessment has not been carried out properly. Learners might appeal on a variety of issues.
These issues may include the following:-
• Conduct of the assessment
• Adequacy of the range, nature and comprehensiveness of the evidence when set against the national standards and evidence requirements
• The opportunities offered in order to demonstrate competence of attainment
• Access to assessment
• Process of assessment
• Access to Internal Verification
• The handling of an appeal
• Administrative issues e.g. failure to register/apply for certification
Statement of Principle
This policy is in place to enable London Teacher Training College learners to enquire, question or appeal against an assessment decision. London Teacher Training College will aim to reach an agreement with a learner at the earliest opportunity, regarding any appeals that are made.
London Teacher Training College will ensure that:
• Internal assessments are conducted by members of London Teacher Training College staff who have appropriate knowledge, understanding and skills in this area.
• Assessment evidence provided by learners is produced and authenticated according to the requirements of TQUK for the subject concerned.
• The consistency of internal assessment will be maintained by internal verification and standardisation.
If a learner wishes to appeal, the appeal must be lodged in writing with the relevant London Teacher Training College staff member within 7 working days of the learner being notified of the assessment decision. The relevant centre staff member will then attempt to find a solution with the learner, assessor/tutor and internal verifier.
Any London Teacher Training College staff member undertaking an appeal investigation must be independent from any assessment decisions made as part of a learner’s qualification.
The relevant London Teacher Training College staff member will acknowledge the appeal within 2 working days of receiving it. London Teacher Training College staff member will investigate the appeal. Investigations may include undertaking interviews with any relevant parties.
The learner will be informed of the investigation outcome and decision within 10 days of the appeal being lodged (this may be extended, depending on the nature of the appeal). If the staff member feels the appeal is to be upheld, the learner will be notified of this in writing, within 2 working days of completion of the investigation.
The relevant procedures will be followed to ensure the learner’s assessment decision is changed to show the correct mark and/or decision.
If an appeal from a learner is upheld by the centre staff member, any lessons learners from the investigation will be reviewed by *****. Any staff member involved in the appeal will be offered suitable training, if appropriate. The outcome and action plan from all appeal will be dealt with on an individual basis.
If an appeal is not upheld, the learner making the appeal will be given a written explanation detailing the reasons for the appeal not to be upheld.
If the learner is not satisfied with the appeal decision made at centre level, the learner can instruct the centre to contact TQUK in order to escalate the appeal. TQUK will investigate any appeals made in line with TQUK’s Appeals Policy.
All documents relating to an appeal must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Equality & Diversity Policy
Scope of the policy
This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
London Teacher Training College is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.
All learners and staff are required to follow and honour the principles of London Teacher Training College Equality and
Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.
Discrimination
Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.
There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.
Racial Harassment
Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:
Sexual harassment
Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:
Bullying
Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.
The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.
Victimisation
Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.
Vulnerable Adults
A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.
Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.
London Teacher Training College staff have a responsibility to follow this policy and report any suspicions that may arise.
Protection of Children Policy.
The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.
01.01.2025
Equality & Diversity Policy
Scope of the policy
This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
London Teacher Training College is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.
All learners and staff are required to follow and honour the principles of London Teacher Training College Equality and
Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.
Discrimination
Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.
There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.
Racial Harassment
Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:
Sexual harassment
Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:
Bullying
Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.
The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.
Victimisation
Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.
Vulnerable Adults
A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.
Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.
London Teacher Training College staff have a responsibility to follow this policy and report any suspicions that may arise.
Protection of Children Policy.
The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.
01.01.2025
Equality & Diversity Policy
Scope of the policy
This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
London Teacher Training College is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.
All learners and staff are required to follow and honour the principles of London Teacher Training College Equality and
Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.
Discrimination
Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.
There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.
Racial Harassment
Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:
Sexual harassment
Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:
Bullying
Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.
The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.
Victimisation
Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.
Vulnerable Adults
A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.
Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.
London Teacher Training College staff have a responsibility to follow this policy and report any suspicions that may arise.
Protection of Children Policy.
The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.
01.01.2025
Equality & Diversity Policy
Scope of the policy
This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
London Teacher Training College is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.
All learners and staff are required to follow and honour the principles of London Teacher Training College Equality and
Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.
Discrimination
Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.
There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.
Racial Harassment
Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:
Sexual harassment
Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:
Bullying
Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.
The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.
Victimisation
Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.
Vulnerable Adults
A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.
Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.
London Teacher Training College staff have a responsibility to follow this policy and report any suspicions that may arise.
Protection of Children Policy.
The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.
01.01.2025
Equality & Diversity Policy
Scope of the policy
This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
London Teacher Training College is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.
All learners and staff are required to follow and honour the principles of London Teacher Training College Equality and
Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.
Discrimination
Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.
There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.
Racial Harassment
Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:
Sexual harassment
Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:
Bullying
Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.
The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.
Victimisation
Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.
Vulnerable Adults
A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.
Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.
London Teacher Training College staff have a responsibility to follow this policy and report any suspicions that may arise.
Protection of Children Policy.
The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.
01.01.2025
Equality & Diversity Policy
Scope of the policy
This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
London Teacher Training College is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.
All learners and staff are required to follow and honour the principles of London Teacher Training College Equality and
Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.
Discrimination
Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.
There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.
Racial Harassment
Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:
Sexual harassment
Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:
Bullying
Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.
The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.
Victimisation
Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.
Vulnerable Adults
A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.
Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.
London Teacher Training College staff have a responsibility to follow this policy and report any suspicions that may arise.
Protection of Children Policy.
The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.
01.01.2025
Equality & Diversity Policy
Scope of the policy
This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
London Teacher Training College is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.
All learners and staff are required to follow and honour the principles of London Teacher Training College Equality and
Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.
Discrimination
Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.
There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.
Racial Harassment
Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:
Sexual harassment
Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:
Bullying
Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.
The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.
Victimisation
Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.
Vulnerable Adults
A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.
Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.
London Teacher Training College staff have a responsibility to follow this policy and report any suspicions that may arise.
Protection of Children Policy.
The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.
01.01.2025
Equality & Diversity Policy
Scope of the policy
This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
London Teacher Training College is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.
All learners and staff are required to follow and honour the principles of London Teacher Training College Equality and
Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.
Discrimination
Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.
There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.
Racial Harassment
Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:
Sexual harassment
Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:
Bullying
Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.
The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.
Victimisation
Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.
Vulnerable Adults
A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.
Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.
London Teacher Training College staff have a responsibility to follow this policy and report any suspicions that may arise.
Protection of Children Policy.
The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.
01.01.2025
Equality & Diversity Policy
Scope of the policy
This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications London Teacher Training College offer.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
London Teacher Training College is committed to the principles of Equal and Diversity. Equality of access and opportunity for all are core values of our organisation and we are committed to raising the profile of Equality and Diversity and to being proactive in ensuring fairness to all. The Equality Act 2010 underpins our policies.
All learners and staff are required to follow and honour the principles of London Teacher Training College Equality and
Diversity Policy. We encourage everyone to play a part in promoting our policy in the course of their learning or work. There are no circumstances under which London Teacher Training College will tolerate discrimination, harassment, bullying or victimisation from or towards any staff member or learners. This also includes cyber-harassment or cyber-bullying. Any issues must be reported to the Centre Manager.
Discrimination
Discrimination is when people are treated less favourably than others because of a protected characteristic they have or are thought to have. This includes discrimination on the grounds of their gender, race, ethnic origin, religious beliefs, age, marital status, stage of development, ability or disability, sexual orientation, gender reassignment and wealth or background.
There are four types of discrimination; Direct discrimination, Discrimination by association, Perception discrimination and Indirect discrimination.
Racial Harassment
Racial harassment is any action of a racist nature that results in people feeling threatened or compromised. It can include:
Sexual harassment
Sexual harassment is unwanted conduct of a sexual nature that affects the dignity of women and men at work, including physical, verbal or nonverbal conduct. It can be in the form of:
Bullying
Bullying is a form of harassment, whether by staff or other learners. Bullying is verbal, nonverbal or physical conduct that causes individuals to feel threatened, isolated or humiliated – and may include members of a group other than those being directly targeted. Bullying can take many forms and can be quite difficult to detect by those not directly involved; all learners and staff are asked to report bullying at the earliest stages, so that it can be stopped, your confidentiality will always be respected.
The law recognises bullying as a serious issue and the protection from Equality Act 2010 makes it a criminal and civil offence to cause harassment, alarm or distress to a person.
Victimisation
Victimisation is when a person is treated less favourably in the same circumstances because that person has, in good faith, made a complaint or raised a grievance under the Equality Act, or because they are suspected of doing so.
Vulnerable Adults
A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.
Abuse can take a number of forms and cause victims to suffer pain, fear and distress. Adults may be too afraid or embarrassed to raise any complaints. They may be reluctant to discuss their concerns with other people or unsure who to trust with their worries. Sometimes people can be unaware they are being abused.
London Teacher Training College staff have a responsibility to follow this policy and report any suspicions that may arise.
Protection of Children Policy.
The policy of safeguarding a child is to protect any person under the age of 18 years and those whom are considered vulnerable. The Children Act 1989 provides the legal framework for the protection of children and young people in the UK. London Teacher Training College is committed to the safeguarding of children and our staff have a responsibility to follow this policy and report any suspicions that may arise. Both the safeguarding policies above also include the protection of our staff from unfounded allegations of abuse.
01.01.2025
Complaints Policy
Scope of the policy
This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the courses or qualifications
London Teacher Training College offer.
Location of the policy
This policy is available for all staff members and learners to access.
Communication of the policy
It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
London Teacher Training College is committed to providing a quality service for its learners and staff members, working in an open and accountable way that builds the trust and respect. One of the ways in which we can continue to improve our service is by listening and responding to the views of our staff members, customers and learners, and in particular by responding positively to complaints, and by putting mistakes right.
Statement of Principles
London Teacher Training College aim to ensure that:-
We recognise that many concerns will be raised informally, and dealt with quickly. Our aims are to:-
An informal approach to dealing with a complaint may be appropriate; however, if concerns cannot be satisfactorily resolved informally, then the formal complaints procedure must be followed.
Definition: A complaint can be defines as 'any expression of dissatisfaction that relates to
London Teacher Training College and that requires a formal response'.
Purpose: The formal complaints procedure is intended to ensure that all complaints are handled fairly, consistently and wherever possible resolved to the complainant's satisfaction.
London Teacher Training College’s responsibilities are to:
Confidentiality: Except in exceptional circumstances, every attempt will be made to ensure
that both the complainant and London Teacher Training College maintain confidentiality. However the circumstances giving rise to the complaint may be such that it may not be possible to maintain confidentiality (with each complaint judged on its own merit). Should this be the case, the situation will be explained to the complainant.
Complaints Procedure
Stage 1
If a complaint is unable to be resolved informally, the complainant should write/email their
complaint to a relevant London Teacher Training College member, so that they have a chance to put things right. In the letter/email, it should set out the details of the complainant’s complaint, the consequences for them as a result, and the remedy they are seeking.
Complaints will be acknowledged by London Teacher Training College within 2 working days of receipt of a complaints. Complaints will be investigated by relevant
London Teacher Training College staff members. As part of the investigation
regarding a complaint, a London Teacher Training College staff member may undertake interviews with the relevant people involved.
A complainant will be informed of the investigation outcome and decision within 10 days of a complaint being acknowledged (this may be extended, depending on the nature of the complaint).
Stage 2
If a complainant is not satisfied with the initial response to a complaint, they can write to
London Teacher Training College Centre Manager/Chief Exec.
and ask for their complaint and the response from London Teacher Training College
to be reviewed. London Teacher Training College Centre Manager/Chief Executive will acknowledge a complaint within 2 working days of the receipt of a complaint. Responses to complaints will be within 10 workings days of the acknowledgement.
London Teacher Training College’s aim is to resolve all matters as quickly as possible. However, some issues will be more complex and therefore may require longer to be fully investigated. If a matter requires more detailed investigation, a complainant will receive an interim response describing what is being done to deal with the matter, and when a full reply can be expected and from whom.
Final Stage
If a complainant is not satisfied with the subsequent reply from London Teacher Training College Centre Manager/Chief Executive then they have the option to contact TQUK with regards to their complaint. TQUK will undertake an investigation into any complaints received, in line with TQUK’s Complaints Policy.
All documents relating to a complaint must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any complaints when requested.
01.01.2025
Complaints Policy
Scope of the policy
This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the courses or qualifications
London Teacher Training College offer.
Location of the policy
This policy is available for all staff members and learners to access.
Communication of the policy
It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
London Teacher Training College is committed to providing a quality service for its learners and staff members, working in an open and accountable way that builds the trust and respect. One of the ways in which we can continue to improve our service is by listening and responding to the views of our staff members, customers and learners, and in particular by responding positively to complaints, and by putting mistakes right.
Statement of Principles
London Teacher Training College aim to ensure that:-
We recognise that many concerns will be raised informally, and dealt with quickly. Our aims are to:-
An informal approach to dealing with a complaint may be appropriate; however, if concerns cannot be satisfactorily resolved informally, then the formal complaints procedure must be followed.
Definition: A complaint can be defines as 'any expression of dissatisfaction that relates to
London Teacher Training College and that requires a formal response'.
Purpose: The formal complaints procedure is intended to ensure that all complaints are handled fairly, consistently and wherever possible resolved to the complainant's satisfaction.
London Teacher Training College’s responsibilities are to:
Confidentiality: Except in exceptional circumstances, every attempt will be made to ensure
that both the complainant and London Teacher Training College maintain confidentiality. However the circumstances giving rise to the complaint may be such that it may not be possible to maintain confidentiality (with each complaint judged on its own merit). Should this be the case, the situation will be explained to the complainant.
Complaints Procedure
Stage 1
If a complaint is unable to be resolved informally, the complainant should write/email their
complaint to a relevant London Teacher Training College member, so that they have a chance to put things right. In the letter/email, it should set out the details of the complainant’s complaint, the consequences for them as a result, and the remedy they are seeking.
Complaints will be acknowledged by London Teacher Training College within 2 working days of receipt of a complaints. Complaints will be investigated by relevant
London Teacher Training College staff members. As part of the investigation
regarding a complaint, a London Teacher Training College staff member may undertake interviews with the relevant people involved.
A complainant will be informed of the investigation outcome and decision within 10 days of a complaint being acknowledged (this may be extended, depending on the nature of the complaint).
Stage 2
If a complainant is not satisfied with the initial response to a complaint, they can write to
London Teacher Training College Centre Manager/Chief Exec.
and ask for their complaint and the response from London Teacher Training College
to be reviewed. London Teacher Training College Centre Manager/Chief Executive will acknowledge a complaint within 2 working days of the receipt of a complaint. Responses to complaints will be within 10 workings days of the acknowledgement.
London Teacher Training College’s aim is to resolve all matters as quickly as possible. However, some issues will be more complex and therefore may require longer to be fully investigated. If a matter requires more detailed investigation, a complainant will receive an interim response describing what is being done to deal with the matter, and when a full reply can be expected and from whom.
Final Stage
If a complainant is not satisfied with the subsequent reply from London Teacher Training College Centre Manager/Chief Executive then they have the option to contact TQUK with regards to their complaint. TQUK will undertake an investigation into any complaints received, in line with TQUK’s Complaints Policy.
All documents relating to a complaint must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any complaints when requested.
01.01.2025
Complaints Policy
Scope of the policy
This policy is provided for London Teacher Training College customers, including learners and staff members who are using or delivering the courses or qualifications
London Teacher Training College offer.
Location of the policy
This policy is available for all staff members and learners to access.
Communication of the policy
It is important that staff involved in the management, delivery, assessment and quality assurance of TQUK qualifications and learners undertaking these qualifications, are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
London Teacher Training College is committed to providing a quality service for its learners and staff members, working in an open and accountable way that builds the trust and respect. One of the ways in which we can continue to improve our service is by listening and responding to the views of our staff members, customers and learners, and in particular by responding positively to complaints, and by putting mistakes right.
Statement of Principles
London Teacher Training College aim to ensure that:-
We recognise that many concerns will be raised informally, and dealt with quickly. Our aims are to:-
An informal approach to dealing with a complaint may be appropriate; however, if concerns cannot be satisfactorily resolved informally, then the formal complaints procedure must be followed.
Definition: A complaint can be defines as 'any expression of dissatisfaction that relates to
London Teacher Training College and that requires a formal response'.
Purpose: The formal complaints procedure is intended to ensure that all complaints are handled fairly, consistently and wherever possible resolved to the complainant's satisfaction.
London Teacher Training College’s responsibilities are to:
Confidentiality: Except in exceptional circumstances, every attempt will be made to ensure
that both the complainant and London Teacher Training College maintain confidentiality. However the circumstances giving rise to the complaint may be such that it may not be possible to maintain confidentiality (with each complaint judged on its own merit). Should this be the case, the situation will be explained to the complainant.
Complaints Procedure
Stage 1
If a complaint is unable to be resolved informally, the complainant should write/email their
complaint to a relevant London Teacher Training College member, so that they have a chance to put things right. In the letter/email, it should set out the details of the complainant’s complaint, the consequences for them as a result, and the remedy they are seeking.
Complaints will be acknowledged by London Teacher Training College within 2 working days of receipt of a complaints. Complaints will be investigated by relevant
London Teacher Training College staff members. As part of the investigation
regarding a complaint, a London Teacher Training College staff member may undertake interviews with the relevant people involved.
A complainant will be informed of the investigation outcome and decision within 10 days of a complaint being acknowledged (this may be extended, depending on the nature of the complaint).
Stage 2
If a complainant is not satisfied with the initial response to a complaint, they can write to
London Teacher Training College Centre Manager/Chief Exec.
and ask for their complaint and the response from London Teacher Training College
to be reviewed. London Teacher Training College Centre Manager/Chief Executive will acknowledge a complaint within 2 working days of the receipt of a complaint. Responses to complaints will be within 10 workings days of the acknowledgement.
London Teacher Training College’s aim is to resolve all matters as quickly as possible. However, some issues will be more complex and therefore may require longer to be fully investigated. If a matter requires more detailed investigation, a complainant will receive an interim response describing what is being done to deal with the matter, and when a full reply can be expected and from whom.
Final Stage
If a complainant is not satisfied with the subsequent reply from London Teacher Training College Centre Manager/Chief Executive then they have the option to contact TQUK with regards to their complaint. TQUK will undertake an investigation into any complaints received, in line with TQUK’s Complaints Policy.
All documents relating to a complaint must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any complaints when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Policy Statement
This policy provided for London Teacher Training College centre staff and learners to ensure they deal with all reasonable adjustment and special consideration requests in a consistent manner.
London Teacher Training College is committed to complying with all current and relevant legislation in relation to the development and delivery of qualifications. We are committed to ensuring that all learners have fair and equal access to assessment where possible and practicable.
A reasonable adjustment may be required where a learner has a permanent disability or specific learning needs
A special consideration may be required where a learner has a temporary disability, medical condition or learning needs or is indisposed at the time of the assessment.
A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage during an assessment.
Reasonable adjustments may involve:
Reasonable adjustments are approved or set in place by TQUK before the assessment activity takes place; they constitute an arrangement to give the learner access to the assessment.
Learners must make relevant London Teacher Training College staff members aware of any reasonable adjustments they require. London Teacher Training College staff members are responsible for applying to TQUK for reasonable adjustment request (when appropriate). All requests must be made following TQUK’s procedures, 7 days in advance of an assessment being undertaken, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
Special consideration can be applied after an assessment, if there was a reason the learner may have been disadvantaged during the assessment. Any requests to TQUK for Special Considerations, must be made by a relevant London Teacher Training College staff member within 5 days of the assessment taking place, as outlined in TQUK’s Reasonable Adjustments and Special Considerations Policy.
For example, special consideration could apply to a learner who had temporarily experienced:-
Special consideration, if successful, may result in a small post-assessment adjustment to the mark of the learner. The size of the adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All documents relating to reasonable adjustments and special considerations must be saved and stored securely in the centre. TQUK must be given access to any information or documents regarding any appeals, when requested.
01.01.2025
Malpractice and Maladministration Policy
Scope of the policy
This policy is aimed at London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications and courses London Teacher Training College offer and who are involved in suspected or actual malpractice and/or maladministration.
Purpose of the policy
The purpose of this policy is to set out the steps to follow when reporting suspected or actual cases of malpractice and maladministration. It is also in place to review those processes which led to the suspected or actual case of malpractice and/or maladministration and to support any investigations.
As an approved centre of TQUK, we will act upon any reports of suspected or actual cases of malpractice and/or maladministration that we receive regarding our staff or learners, which may affect the integrity of London Teacher Training College training courses, qualifications and quality assurance systems.
We also have a professional responsibility to report non adherence to this policy to our awarding organisation, TQUK.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, assessment and quality assurance of our qualifications and learners undertaking qualification with us are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
Definitions of Malpractice
Malpractice is any activity or practice which deliberately contravenes regulations and compromises the integrity of the assessment process and/or the validity of certificates. For the purpose of this policy this term also covers professional misconduct.
Definition of Maladministration
Maladministration is any activity or practice which results in non-compliance with administrative regulations and requirements and includes the application of persistent mistakes or poor administration within a centre (e.g. inappropriate learner records).
The categories listed below are examples of centre and learner malpractice and maladministration. Please note that these examples are not exhaustive and are guidance:
Reporting Procedure
Any person identifying cases of malpractice and/or maladministration should report them to a senior member of staff or centre manager to investigate.
If senior staff members or centre managers are suspected of being involved in malpractice and /or maladministration, the awarding organisation, TQUK can be contacted directly at Customer Service Department on 08450710825 or e-mail at customerservice@tquk.org
London Teacher Training College have to investigate all cases of malpractice and maladministration in liaison with any parties concerned. If an investigation finds evidence of malpractice or maladministration, we will have to take the necessary steps to ensure that the learners’ interests are protected as far as is reasonably possible.
Reports into malpractice and/or maladministration must include:
When we receive a report of malpractice and/or maladministration, we will allocate a panel comprising seniorLondon Teacher Training College staff members to investigate. The panel will review the report and supporting evidence and carry out the investigation.
The investigation Process
During the investigation the panel’s review may involve:
As part of our approved centre status with TQUK,London Teacher Training College must inform TQUK of any investigations and reports produced from investigations into suspected or actual cases of malpractice and maladministration.
TQUK reserve the right to lead and/or review any reported investigations into malpractice and/or maladministration within approved centres.
If issues regarding malpractice and maladministration are reported directly to TQUK,London Teacher Training College must allow TQUK access to the centre, including staff members, learners, learners work and third party information (as required) in order to fully investigate any issues.
For further information regarding TQUK’s Malpractice and Maladministration Policy, please visit www.tquk.org.
Learner Malpractice
If the investigation confirms that learner malpractice has taken place,London Teacher Training College have no alternative but to impose one or more of the following sanctions on the learner. Please note that this list is not exhaustive:
In cases of malpractice and/or maladministration by learners,London Teacher Training College will make learners aware that their final results may be void if the case is proven. Any certificates which have already been issued by TQUK may be deemed to be invalid. Certificates may need to be returned to the awarding body.
If a learner is not satisfied with the investigation process or outcome conducted by London Teacher Training College , they can escalate their issues to TQUK to investigate.
The decision regarding any malpractice and/or maladministration investigation undertaken by TQUK is final.
If you have any queries about the contents of the policy, please contact London Teacher Training College .
01.01.2025
Malpractice and Maladministration Policy
Scope of the policy
This policy is aimed at London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications and courses London Teacher Training College offer and who are involved in suspected or actual malpractice and/or maladministration.
Purpose of the policy
The purpose of this policy is to set out the steps to follow when reporting suspected or actual cases of malpractice and maladministration. It is also in place to review those processes which led to the suspected or actual case of malpractice and/or maladministration and to support any investigations.
As an approved centre of TQUK, we will act upon any reports of suspected or actual cases of malpractice and/or maladministration that we receive regarding our staff or learners, which may affect the integrity of London Teacher Training College training courses, qualifications and quality assurance systems.
We also have a professional responsibility to report non adherence to this policy to our awarding organisation, TQUK.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, assessment and quality assurance of our qualifications and learners undertaking qualification with us are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
Definitions of Malpractice
Malpractice is any activity or practice which deliberately contravenes regulations and compromises the integrity of the assessment process and/or the validity of certificates. For the purpose of this policy this term also covers professional misconduct.
Definition of Maladministration
Maladministration is any activity or practice which results in non-compliance with administrative regulations and requirements and includes the application of persistent mistakes or poor administration within a centre (e.g. inappropriate learner records).
The categories listed below are examples of centre and learner malpractice and maladministration. Please note that these examples are not exhaustive and are guidance:
Reporting Procedure
Any person identifying cases of malpractice and/or maladministration should report them to a senior member of staff or centre manager to investigate.
If senior staff members or centre managers are suspected of being involved in malpractice and /or maladministration, the awarding organisation, TQUK can be contacted directly at Customer Service Department on 08450710825 or e-mail at customerservice@tquk.org
London Teacher Training College have to investigate all cases of malpractice and maladministration in liaison with any parties concerned. If an investigation finds evidence of malpractice or maladministration, we will have to take the necessary steps to ensure that the learners’ interests are protected as far as is reasonably possible.
Reports into malpractice and/or maladministration must include:
When we receive a report of malpractice and/or maladministration, we will allocate a panel comprising seniorLondon Teacher Training College staff members to investigate. The panel will review the report and supporting evidence and carry out the investigation.
The investigation Process
During the investigation the panel’s review may involve:
As part of our approved centre status with TQUK,London Teacher Training College must inform TQUK of any investigations and reports produced from investigations into suspected or actual cases of malpractice and maladministration.
TQUK reserve the right to lead and/or review any reported investigations into malpractice and/or maladministration within approved centres.
If issues regarding malpractice and maladministration are reported directly to TQUK,London Teacher Training College must allow TQUK access to the centre, including staff members, learners, learners work and third party information (as required) in order to fully investigate any issues.
For further information regarding TQUK’s Malpractice and Maladministration Policy, please visit www.tquk.org.
Learner Malpractice
If the investigation confirms that learner malpractice has taken place,London Teacher Training College have no alternative but to impose one or more of the following sanctions on the learner. Please note that this list is not exhaustive:
In cases of malpractice and/or maladministration by learners,London Teacher Training College will make learners aware that their final results may be void if the case is proven. Any certificates which have already been issued by TQUK may be deemed to be invalid. Certificates may need to be returned to the awarding body.
If a learner is not satisfied with the investigation process or outcome conducted by London Teacher Training College , they can escalate their issues to TQUK to investigate.
The decision regarding any malpractice and/or maladministration investigation undertaken by TQUK is final.
If you have any queries about the contents of the policy, please contact London Teacher Training College .
01.01.2025
Malpractice and Maladministration Policy
Scope of the policy
This policy is aimed at London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications and courses London Teacher Training College offer and who are involved in suspected or actual malpractice and/or maladministration.
Purpose of the policy
The purpose of this policy is to set out the steps to follow when reporting suspected or actual cases of malpractice and maladministration. It is also in place to review those processes which led to the suspected or actual case of malpractice and/or maladministration and to support any investigations.
As an approved centre of TQUK, we will act upon any reports of suspected or actual cases of malpractice and/or maladministration that we receive regarding our staff or learners, which may affect the integrity of London Teacher Training College training courses, qualifications and quality assurance systems.
We also have a professional responsibility to report non adherence to this policy to our awarding organisation, TQUK.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, assessment and quality assurance of our qualifications and learners undertaking qualification with us are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
Definitions of Malpractice
Malpractice is any activity or practice which deliberately contravenes regulations and compromises the integrity of the assessment process and/or the validity of certificates. For the purpose of this policy this term also covers professional misconduct.
Definition of Maladministration
Maladministration is any activity or practice which results in non-compliance with administrative regulations and requirements and includes the application of persistent mistakes or poor administration within a centre (e.g. inappropriate learner records).
The categories listed below are examples of centre and learner malpractice and maladministration. Please note that these examples are not exhaustive and are guidance:
Reporting Procedure
Any person identifying cases of malpractice and/or maladministration should report them to a senior member of staff or centre manager to investigate.
If senior staff members or centre managers are suspected of being involved in malpractice and /or maladministration, the awarding organisation, TQUK can be contacted directly at Customer Service Department on 08450710825 or e-mail at customerservice@tquk.org
London Teacher Training College have to investigate all cases of malpractice and maladministration in liaison with any parties concerned. If an investigation finds evidence of malpractice or maladministration, we will have to take the necessary steps to ensure that the learners’ interests are protected as far as is reasonably possible.
Reports into malpractice and/or maladministration must include:
When we receive a report of malpractice and/or maladministration, we will allocate a panel comprising seniorLondon Teacher Training College staff members to investigate. The panel will review the report and supporting evidence and carry out the investigation.
The investigation Process
During the investigation the panel’s review may involve:
As part of our approved centre status with TQUK,London Teacher Training College must inform TQUK of any investigations and reports produced from investigations into suspected or actual cases of malpractice and maladministration.
TQUK reserve the right to lead and/or review any reported investigations into malpractice and/or maladministration within approved centres.
If issues regarding malpractice and maladministration are reported directly to TQUK,London Teacher Training College must allow TQUK access to the centre, including staff members, learners, learners work and third party information (as required) in order to fully investigate any issues.
For further information regarding TQUK’s Malpractice and Maladministration Policy, please visit www.tquk.org.
Learner Malpractice
If the investigation confirms that learner malpractice has taken place,London Teacher Training College have no alternative but to impose one or more of the following sanctions on the learner. Please note that this list is not exhaustive:
In cases of malpractice and/or maladministration by learners,London Teacher Training College will make learners aware that their final results may be void if the case is proven. Any certificates which have already been issued by TQUK may be deemed to be invalid. Certificates may need to be returned to the awarding body.
If a learner is not satisfied with the investigation process or outcome conducted by London Teacher Training College , they can escalate their issues to TQUK to investigate.
The decision regarding any malpractice and/or maladministration investigation undertaken by TQUK is final.
If you have any queries about the contents of the policy, please contact London Teacher Training College .
01.01.2025
Malpractice and Maladministration Policy
Scope of the policy
This policy is aimed at London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications and courses London Teacher Training College offer and who are involved in suspected or actual malpractice and/or maladministration.
Purpose of the policy
The purpose of this policy is to set out the steps to follow when reporting suspected or actual cases of malpractice and maladministration. It is also in place to review those processes which led to the suspected or actual case of malpractice and/or maladministration and to support any investigations.
As an approved centre of TQUK, we will act upon any reports of suspected or actual cases of malpractice and/or maladministration that we receive regarding our staff or learners, which may affect the integrity of London Teacher Training College training courses, qualifications and quality assurance systems.
We also have a professional responsibility to report non adherence to this policy to our awarding organisation, TQUK.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, assessment and quality assurance of our qualifications and learners undertaking qualification with us are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
Definitions of Malpractice
Malpractice is any activity or practice which deliberately contravenes regulations and compromises the integrity of the assessment process and/or the validity of certificates. For the purpose of this policy this term also covers professional misconduct.
Definition of Maladministration
Maladministration is any activity or practice which results in non-compliance with administrative regulations and requirements and includes the application of persistent mistakes or poor administration within a centre (e.g. inappropriate learner records).
The categories listed below are examples of centre and learner malpractice and maladministration. Please note that these examples are not exhaustive and are guidance:
Reporting Procedure
Any person identifying cases of malpractice and/or maladministration should report them to a senior member of staff or centre manager to investigate.
If senior staff members or centre managers are suspected of being involved in malpractice and /or maladministration, the awarding organisation, TQUK can be contacted directly at Customer Service Department on 08450710825 or e-mail at customerservice@tquk.org
London Teacher Training College have to investigate all cases of malpractice and maladministration in liaison with any parties concerned. If an investigation finds evidence of malpractice or maladministration, we will have to take the necessary steps to ensure that the learners’ interests are protected as far as is reasonably possible.
Reports into malpractice and/or maladministration must include:
When we receive a report of malpractice and/or maladministration, we will allocate a panel comprising seniorLondon Teacher Training College staff members to investigate. The panel will review the report and supporting evidence and carry out the investigation.
The investigation Process
During the investigation the panel’s review may involve:
As part of our approved centre status with TQUK,London Teacher Training College must inform TQUK of any investigations and reports produced from investigations into suspected or actual cases of malpractice and maladministration.
TQUK reserve the right to lead and/or review any reported investigations into malpractice and/or maladministration within approved centres.
If issues regarding malpractice and maladministration are reported directly to TQUK,London Teacher Training College must allow TQUK access to the centre, including staff members, learners, learners work and third party information (as required) in order to fully investigate any issues.
For further information regarding TQUK’s Malpractice and Maladministration Policy, please visit www.tquk.org.
Learner Malpractice
If the investigation confirms that learner malpractice has taken place,London Teacher Training College have no alternative but to impose one or more of the following sanctions on the learner. Please note that this list is not exhaustive:
In cases of malpractice and/or maladministration by learners,London Teacher Training College will make learners aware that their final results may be void if the case is proven. Any certificates which have already been issued by TQUK may be deemed to be invalid. Certificates may need to be returned to the awarding body.
If a learner is not satisfied with the investigation process or outcome conducted by London Teacher Training College , they can escalate their issues to TQUK to investigate.
The decision regarding any malpractice and/or maladministration investigation undertaken by TQUK is final.
If you have any queries about the contents of the policy, please contact London Teacher Training College .
01.01.2025
Malpractice and Maladministration Policy
Scope of the policy
This policy is aimed at London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications and courses London Teacher Training College offer and who are involved in suspected or actual malpractice and/or maladministration.
Purpose of the policy
The purpose of this policy is to set out the steps to follow when reporting suspected or actual cases of malpractice and maladministration. It is also in place to review those processes which led to the suspected or actual case of malpractice and/or maladministration and to support any investigations.
As an approved centre of TQUK, we will act upon any reports of suspected or actual cases of malpractice and/or maladministration that we receive regarding our staff or learners, which may affect the integrity of London Teacher Training College training courses, qualifications and quality assurance systems.
We also have a professional responsibility to report non adherence to this policy to our awarding organisation, TQUK.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, assessment and quality assurance of our qualifications and learners undertaking qualification with us are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
Definitions of Malpractice
Malpractice is any activity or practice which deliberately contravenes regulations and compromises the integrity of the assessment process and/or the validity of certificates. For the purpose of this policy this term also covers professional misconduct.
Definition of Maladministration
Maladministration is any activity or practice which results in non-compliance with administrative regulations and requirements and includes the application of persistent mistakes or poor administration within a centre (e.g. inappropriate learner records).
The categories listed below are examples of centre and learner malpractice and maladministration. Please note that these examples are not exhaustive and are guidance:
Reporting Procedure
Any person identifying cases of malpractice and/or maladministration should report them to a senior member of staff or centre manager to investigate.
If senior staff members or centre managers are suspected of being involved in malpractice and /or maladministration, the awarding organisation, TQUK can be contacted directly at Customer Service Department on 08450710825 or e-mail at customerservice@tquk.org
London Teacher Training College have to investigate all cases of malpractice and maladministration in liaison with any parties concerned. If an investigation finds evidence of malpractice or maladministration, we will have to take the necessary steps to ensure that the learners’ interests are protected as far as is reasonably possible.
Reports into malpractice and/or maladministration must include:
When we receive a report of malpractice and/or maladministration, we will allocate a panel comprising seniorLondon Teacher Training College staff members to investigate. The panel will review the report and supporting evidence and carry out the investigation.
The investigation Process
During the investigation the panel’s review may involve:
As part of our approved centre status with TQUK,London Teacher Training College must inform TQUK of any investigations and reports produced from investigations into suspected or actual cases of malpractice and maladministration.
TQUK reserve the right to lead and/or review any reported investigations into malpractice and/or maladministration within approved centres.
If issues regarding malpractice and maladministration are reported directly to TQUK,London Teacher Training College must allow TQUK access to the centre, including staff members, learners, learners work and third party information (as required) in order to fully investigate any issues.
For further information regarding TQUK’s Malpractice and Maladministration Policy, please visit www.tquk.org.
Learner Malpractice
If the investigation confirms that learner malpractice has taken place,London Teacher Training College have no alternative but to impose one or more of the following sanctions on the learner. Please note that this list is not exhaustive:
In cases of malpractice and/or maladministration by learners,London Teacher Training College will make learners aware that their final results may be void if the case is proven. Any certificates which have already been issued by TQUK may be deemed to be invalid. Certificates may need to be returned to the awarding body.
If a learner is not satisfied with the investigation process or outcome conducted by London Teacher Training College , they can escalate their issues to TQUK to investigate.
The decision regarding any malpractice and/or maladministration investigation undertaken by TQUK is final.
If you have any queries about the contents of the policy, please contact London Teacher Training College .
01.01.2025
Malpractice and Maladministration Policy
Scope of the policy
This policy is aimed at London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications and courses London Teacher Training College offer and who are involved in suspected or actual malpractice and/or maladministration.
Purpose of the policy
The purpose of this policy is to set out the steps to follow when reporting suspected or actual cases of malpractice and maladministration. It is also in place to review those processes which led to the suspected or actual case of malpractice and/or maladministration and to support any investigations.
As an approved centre of TQUK, we will act upon any reports of suspected or actual cases of malpractice and/or maladministration that we receive regarding our staff or learners, which may affect the integrity of London Teacher Training College training courses, qualifications and quality assurance systems.
We also have a professional responsibility to report non adherence to this policy to our awarding organisation, TQUK.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, assessment and quality assurance of our qualifications and learners undertaking qualification with us are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
Definitions of Malpractice
Malpractice is any activity or practice which deliberately contravenes regulations and compromises the integrity of the assessment process and/or the validity of certificates. For the purpose of this policy this term also covers professional misconduct.
Definition of Maladministration
Maladministration is any activity or practice which results in non-compliance with administrative regulations and requirements and includes the application of persistent mistakes or poor administration within a centre (e.g. inappropriate learner records).
The categories listed below are examples of centre and learner malpractice and maladministration. Please note that these examples are not exhaustive and are guidance:
Reporting Procedure
Any person identifying cases of malpractice and/or maladministration should report them to a senior member of staff or centre manager to investigate.
If senior staff members or centre managers are suspected of being involved in malpractice and /or maladministration, the awarding organisation, TQUK can be contacted directly at Customer Service Department on 08450710825 or e-mail at customerservice@tquk.org
London Teacher Training College have to investigate all cases of malpractice and maladministration in liaison with any parties concerned. If an investigation finds evidence of malpractice or maladministration, we will have to take the necessary steps to ensure that the learners’ interests are protected as far as is reasonably possible.
Reports into malpractice and/or maladministration must include:
When we receive a report of malpractice and/or maladministration, we will allocate a panel comprising seniorLondon Teacher Training College staff members to investigate. The panel will review the report and supporting evidence and carry out the investigation.
The investigation Process
During the investigation the panel’s review may involve:
As part of our approved centre status with TQUK,London Teacher Training College must inform TQUK of any investigations and reports produced from investigations into suspected or actual cases of malpractice and maladministration.
TQUK reserve the right to lead and/or review any reported investigations into malpractice and/or maladministration within approved centres.
If issues regarding malpractice and maladministration are reported directly to TQUK,London Teacher Training College must allow TQUK access to the centre, including staff members, learners, learners work and third party information (as required) in order to fully investigate any issues.
For further information regarding TQUK’s Malpractice and Maladministration Policy, please visit www.tquk.org.
Learner Malpractice
If the investigation confirms that learner malpractice has taken place,London Teacher Training College have no alternative but to impose one or more of the following sanctions on the learner. Please note that this list is not exhaustive:
In cases of malpractice and/or maladministration by learners,London Teacher Training College will make learners aware that their final results may be void if the case is proven. Any certificates which have already been issued by TQUK may be deemed to be invalid. Certificates may need to be returned to the awarding body.
If a learner is not satisfied with the investigation process or outcome conducted by London Teacher Training College , they can escalate their issues to TQUK to investigate.
The decision regarding any malpractice and/or maladministration investigation undertaken by TQUK is final.
If you have any queries about the contents of the policy, please contact London Teacher Training College .
01.01.2025
Malpractice and Maladministration Policy
Scope of the policy
This policy is aimed at London Teacher Training College customers, including learners and staff members who are using or delivering the qualifications and courses London Teacher Training College offer and who are involved in suspected or actual malpractice and/or maladministration.
Purpose of the policy
The purpose of this policy is to set out the steps to follow when reporting suspected or actual cases of malpractice and maladministration. It is also in place to review those processes which led to the suspected or actual case of malpractice and/or maladministration and to support any investigations.
As an approved centre of TQUK, we will act upon any reports of suspected or actual cases of malpractice and/or maladministration that we receive regarding our staff or learners, which may affect the integrity of London Teacher Training College training courses, qualifications and quality assurance systems.
We also have a professional responsibility to report non adherence to this policy to our awarding organisation, TQUK.
Location of the policy
This policy is available for all staff members, third parties and learners to access.
Communication of the policy
It is important that staff involved in the management, assessment and quality assurance of our qualifications and learners undertaking qualification with us are fully aware of the contents of the policy.
Review of the policy
London Teacher Training College will review the policy annually and revise it as and when required in response to customer and stakeholder feedback, changes in practices, actions required by TQUK or changes in legislation. Our review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
Statement of Principles
Definitions of Malpractice
Malpractice is any activity or practice which deliberately contravenes regulations and compromises the integrity of the assessment process and/or the validity of certificates. For the purpose of this policy this term also covers professional misconduct.
Definition of Maladministration
Maladministration is any activity or practice which results in non-compliance with administrative regulations and requirements and includes the application of persistent mistakes or poor administration within a centre (e.g. inappropriate learner records).
The categories listed below are examples of centre and learner malpractice and maladministration. Please note that these examples are not exhaustive and are guidance:
Reporting Procedure
Any person identifying cases of malpractice and/or maladministration should report them to a senior member of staff or centre manager to investigate.
If senior staff members or centre managers are suspected of being involved in malpractice and /or maladministration, the awarding organisation, TQUK can be contacted directly at Customer Service Department on 08450710825 or e-mail at customerservice@tquk.org
London Teacher Training College have to investigate all cases of malpractice and maladministration in liaison with any parties concerned. If an investigation finds evidence of malpractice or maladministration, we will have to take the necessary steps to ensure that the learners’ interests are protected as far as is reasonably possible.
Reports into malpractice and/or maladministration must include:
When we receive a report of malpractice and/or maladministration, we will allocate a panel comprising seniorLondon Teacher Training College staff members to investigate. The panel will review the report and supporting evidence and carry out the investigation.
The investigation Process
During the investigation the panel’s review may involve:
As part of our approved centre status with TQUK,London Teacher Training College must inform TQUK of any investigations and reports produced from investigations into suspected or actual cases of malpractice and maladministration.
TQUK reserve the right to lead and/or review any reported investigations into malpractice and/or maladministration within approved centres.
If issues regarding malpractice and maladministration are reported directly to TQUK,London Teacher Training College must allow TQUK access to the centre, including staff members, learners, learners work and third party information (as required) in order to fully investigate any issues.
For further information regarding TQUK’s Malpractice and Maladministration Policy, please visit www.tquk.org.
Learner Malpractice
If the investigation confirms that learner malpractice has taken place,London Teacher Training College have no alternative but to impose one or more of the following sanctions on the learner. Please note that this list is not exhaustive:
In cases of malpractice and/or maladministration by learners,London Teacher Training College will make learners aware that their final results may be void if the case is proven. Any certificates which have already been issued by TQUK may be deemed to be invalid. Certificates may need to be returned to the awarding body.
If a learner is not satisfied with the investigation process or outcome conducted by London Teacher Training College , they can escalate their issues to TQUK to investigate.
The decision regarding any malpractice and/or maladministration investigation undertaken by TQUK is final.
If you have any queries about the contents of the policy, please contact London Teacher Training College .
01.01.2025
Statement of Principles
London Teacher Training College is strongly committed to practices that protect children, young people and vulnerable adults from abuse, neglect or significant harm. Staff recognise and accept their responsibilities to develop the awareness of the risk and issues involved in safeguarding. London Teacher Training College also recognises that it has a responsibility to protect staff from unfounded allegations of abuse.
London Teacher Training College will seek to ensure, where reasonably practicable, that the outcomes set out in ‘Every Child Matters’ are extended to work-related learning and work-based situations, in particular that activities contribute to children and adults:
Definition
For the purposes of this policy and procedures, children are defined in the Children Act of 1989 as a person under the age of 18 years. The Safeguarding Vulnerable Groups Act 2006 defines a ‘vulnerable adult’ as a person aged 18 and over and:-
Accountability and Responsibility
Staff members are responsible for monitoring and managing incidents or concerns and liaising with the relevant safeguarding agencies when appropriate.
London Teacher Training College is responsible for ensuring that the Safeguarding Policy and procedures are in place, and that they are available for scrutiny by the relevant authorities, including TQUK staff. London Teacher Training College are accountable for the overall Safeguarding Policy of the organisation and we will act in accordance with the statutory and legislative guidance to safeguard and protect the welfare of learners and our employees.
Staff Training
London Teacher Training College has a duty to promote safeguarding issues and measures to staff and ensure that they:
Learners
London Teacher Training College will provide information advice and guidance for learners with regards to this policy.
The company has a responsibility to ensure safe recruitment and employment practices. New and existing staffs who frequently or intensively work with children, young people and vulnerable adults in training, supervision, advice, etc will be checked through the Home Office for criminal record information. All potential new employees will be subjected to pre-employment checks.
Statutory Framework
London Teacher Training College aims to meet legislative requirements and good practice in safeguarding. The statutory framework under which we operate includes the Children’s Act 1989. This provides a legal framework for the protection of children and young people in the UK. The Protection of Children Act 1999 requires employers to carry out Criminal Record Checks before employees are allowed to come into contact with children. The Safeguarding Vulnerable Groups Act 2006 sets out the type of activity in relation to children and vulnerable adults for which employers and individuals will be subject. From 2008 Ofsted inspectors make a judgement on procedures for safeguarding learners meeting current government requirements. They comment on policy, procedures, vetting and training as impact on learners dictates.
Review
London Teacher Training College Safeguarding Policy will be reviewed annually. The review process includes analysis of monitoring data, consultation with and feedback from learners, clients, staff and other stakeholders to determine the impact of the policy and any action required.
01.01.2025
Statement of Principles
London Teacher Training College is strongly committed to practices that protect children, young people and vulnerable adults from abuse, neglect or significant harm. Staff recognise and accept their responsibilities to develop the awareness of the risk and issues involved in safeguarding. London Teacher Training College also recognises that it has a responsibility to protect staff from unfounded allegations of abuse.
London Teacher Training College will seek to ensure, where reasonably practicable, that the outcomes set out in ‘Every Child Matters’ are extended to work-related learning and work-based situations, in particular that activities contribute to children and adults:
Definition
For the purposes of this policy and procedures, children are defined in the Children Act of 1989 as a person under the age of 18 years. The Safeguarding Vulnerable Groups Act 2006 defines a ‘vulnerable adult’ as a person aged 18 and over and:-
Accountability and Responsibility
Staff members are responsible for monitoring and managing incidents or concerns and liaising with the relevant safeguarding agencies when appropriate.
London Teacher Training College is responsible for ensuring that the Safeguarding Policy and procedures are in place, and that they are available for scrutiny by the relevant authorities, including TQUK staff. London Teacher Training College are accountable for the overall Safeguarding Policy of the organisation and we will act in accordance with the statutory and legislative guidance to safeguard and protect the welfare of learners and our employees.
Staff Training
London Teacher Training College has a duty to promote safeguarding issues and measures to staff and ensure that they:
Learners
London Teacher Training College will provide information advice and guidance for learners with regards to this policy.
The company has a responsibility to ensure safe recruitment and employment practices. New and existing staffs who frequently or intensively work with children, young people and vulnerable adults in training, supervision, advice, etc will be checked through the Home Office for criminal record information. All potential new employees will be subjected to pre-employment checks.
Statutory Framework
London Teacher Training College aims to meet legislative requirements and good practice in safeguarding. The statutory framework under which we operate includes the Children’s Act 1989. This provides a legal framework for the protection of children and young people in the UK. The Protection of Children Act 1999 requires employers to carry out Criminal Record Checks before employees are allowed to come into contact with children. The Safeguarding Vulnerable Groups Act 2006 sets out the type of activity in relation to children and vulnerable adults for which employers and individuals will be subject. From 2008 Ofsted inspectors make a judgement on procedures for safeguarding learners meeting current government requirements. They comment on policy, procedures, vetting and training as impact on learners dictates.
Review
London Teacher Training College Safeguarding Policy will be reviewed annually. The review process includes analysis of monitoring data, consultation with and feedback from learners, clients, staff and other stakeholders to determine the impact of the policy and any action required.
01.01.2025
Statement of Principles
London Teacher Training College is strongly committed to practices that protect children, young people and vulnerable adults from abuse, neglect or significant harm. Staff recognise and accept their responsibilities to develop the awareness of the risk and issues involved in safeguarding. London Teacher Training College also recognises that it has a responsibility to protect staff from unfounded allegations of abuse.
London Teacher Training College will seek to ensure, where reasonably practicable, that the outcomes set out in ‘Every Child Matters’ are extended to work-related learning and work-based situations, in particular that activities contribute to children and adults:
Definition
For the purposes of this policy and procedures, children are defined in the Children Act of 1989 as a person under the age of 18 years. The Safeguarding Vulnerable Groups Act 2006 defines a ‘vulnerable adult’ as a person aged 18 and over and:-
Accountability and Responsibility
Staff members are responsible for monitoring and managing incidents or concerns and liaising with the relevant safeguarding agencies when appropriate.
London Teacher Training College is responsible for ensuring that the Safeguarding Policy and procedures are in place, and that they are available for scrutiny by the relevant authorities, including TQUK staff. London Teacher Training College are accountable for the overall Safeguarding Policy of the organisation and we will act in accordance with the statutory and legislative guidance to safeguard and protect the welfare of learners and our employees.
Staff Training
London Teacher Training College has a duty to promote safeguarding issues and measures to staff and ensure that they:
Learners
London Teacher Training College will provide information advice and guidance for learners with regards to this policy.
The company has a responsibility to ensure safe recruitment and employment practices. New and existing staffs who frequently or intensively work with children, young people and vulnerable adults in training, supervision, advice, etc will be checked through the Home Office for criminal record information. All potential new employees will be subjected to pre-employment checks.
Statutory Framework
London Teacher Training College aims to meet legislative requirements and good practice in safeguarding. The statutory framework under which we operate includes the Children’s Act 1989. This provides a legal framework for the protection of children and young people in the UK. The Protection of Children Act 1999 requires employers to carry out Criminal Record Checks before employees are allowed to come into contact with children. The Safeguarding Vulnerable Groups Act 2006 sets out the type of activity in relation to children and vulnerable adults for which employers and individuals will be subject. From 2008 Ofsted inspectors make a judgement on procedures for safeguarding learners meeting current government requirements. They comment on policy, procedures, vetting and training as impact on learners dictates.
Review
London Teacher Training College Safeguarding Policy will be reviewed annually. The review process includes analysis of monitoring data, consultation with and feedback from learners, clients, staff and other stakeholders to determine the impact of the policy and any action required.
01.01.2025
Statement of Principles
London Teacher Training College is strongly committed to practices that protect children, young people and vulnerable adults from abuse, neglect or significant harm. Staff recognise and accept their responsibilities to develop the awareness of the risk and issues involved in safeguarding. London Teacher Training College also recognises that it has a responsibility to protect staff from unfounded allegations of abuse.
London Teacher Training College will seek to ensure, where reasonably practicable, that the outcomes set out in ‘Every Child Matters’ are extended to work-related learning and work-based situations, in particular that activities contribute to children and adults:
Definition
For the purposes of this policy and procedures, children are defined in the Children Act of 1989 as a person under the age of 18 years. The Safeguarding Vulnerable Groups Act 2006 defines a ‘vulnerable adult’ as a person aged 18 and over and:-
Accountability and Responsibility
Staff members are responsible for monitoring and managing incidents or concerns and liaising with the relevant safeguarding agencies when appropriate.
London Teacher Training College is responsible for ensuring that the Safeguarding Policy and procedures are in place, and that they are available for scrutiny by the relevant authorities, including TQUK staff. London Teacher Training College are accountable for the overall Safeguarding Policy of the organisation and we will act in accordance with the statutory and legislative guidance to safeguard and protect the welfare of learners and our employees.
Staff Training
London Teacher Training College has a duty to promote safeguarding issues and measures to staff and ensure that they:
Learners
London Teacher Training College will provide information advice and guidance for learners with regards to this policy.
The company has a responsibility to ensure safe recruitment and employment practices. New and existing staffs who frequently or intensively work with children, young people and vulnerable adults in training, supervision, advice, etc will be checked through the Home Office for criminal record information. All potential new employees will be subjected to pre-employment checks.
Statutory Framework
London Teacher Training College aims to meet legislative requirements and good practice in safeguarding. The statutory framework under which we operate includes the Children’s Act 1989. This provides a legal framework for the protection of children and young people in the UK. The Protection of Children Act 1999 requires employers to carry out Criminal Record Checks before employees are allowed to come into contact with children. The Safeguarding Vulnerable Groups Act 2006 sets out the type of activity in relation to children and vulnerable adults for which employers and individuals will be subject. From 2008 Ofsted inspectors make a judgement on procedures for safeguarding learners meeting current government requirements. They comment on policy, procedures, vetting and training as impact on learners dictates.
Review
London Teacher Training College Safeguarding Policy will be reviewed annually. The review process includes analysis of monitoring data, consultation with and feedback from learners, clients, staff and other stakeholders to determine the impact of the policy and any action required.
01.01.2025
Statement of Principles
London Teacher Training College is strongly committed to practices that protect children, young people and vulnerable adults from abuse, neglect or significant harm. Staff recognise and accept their responsibilities to develop the awareness of the risk and issues involved in safeguarding. London Teacher Training College also recognises that it has a responsibility to protect staff from unfounded allegations of abuse.
London Teacher Training College will seek to ensure, where reasonably practicable, that the outcomes set out in ‘Every Child Matters’ are extended to work-related learning and work-based situations, in particular that activities contribute to children and adults:
Definition
For the purposes of this policy and procedures, children are defined in the Children Act of 1989 as a person under the age of 18 years. The Safeguarding Vulnerable Groups Act 2006 defines a ‘vulnerable adult’ as a person aged 18 and over and:-
Accountability and Responsibility
Staff members are responsible for monitoring and managing incidents or concerns and liaising with the relevant safeguarding agencies when appropriate.
London Teacher Training College is responsible for ensuring that the Safeguarding Policy and procedures are in place, and that they are available for scrutiny by the relevant authorities, including TQUK staff. London Teacher Training College are accountable for the overall Safeguarding Policy of the organisation and we will act in accordance with the statutory and legislative guidance to safeguard and protect the welfare of learners and our employees.
Staff Training
London Teacher Training College has a duty to promote safeguarding issues and measures to staff and ensure that they:
Learners
London Teacher Training College will provide information advice and guidance for learners with regards to this policy.
The company has a responsibility to ensure safe recruitment and employment practices. New and existing staffs who frequently or intensively work with children, young people and vulnerable adults in training, supervision, advice, etc will be checked through the Home Office for criminal record information. All potential new employees will be subjected to pre-employment checks.
Statutory Framework
London Teacher Training College aims to meet legislative requirements and good practice in safeguarding. The statutory framework under which we operate includes the Children’s Act 1989. This provides a legal framework for the protection of children and young people in the UK. The Protection of Children Act 1999 requires employers to carry out Criminal Record Checks before employees are allowed to come into contact with children. The Safeguarding Vulnerable Groups Act 2006 sets out the type of activity in relation to children and vulnerable adults for which employers and individuals will be subject. From 2008 Ofsted inspectors make a judgement on procedures for safeguarding learners meeting current government requirements. They comment on policy, procedures, vetting and training as impact on learners dictates.
Review
London Teacher Training College Safeguarding Policy will be reviewed annually. The review process includes analysis of monitoring data, consultation with and feedback from learners, clients, staff and other stakeholders to determine the impact of the policy and any action required.
01.01.2025
Health and Safety Policy
Scope of the Policy
This policy is provided for LTTC customers, learners and staff members who are using or delivering courses and qualifications offered by LTTC.
Review Arrangements
LTTC will review this policy annually in line with self-assessment arrangements. This policy will be also be revised as and when necessary, in response to customer and learner feedback or good practice guidance issued by an awarding organisation or other regulatory body.
Location of the Policy
This policy is available for all staff members, third parties and learners to access.
Communication of the Policy
Every staff member involved in the management, delivery, assessment and quality assurance of qualifications offered by LTTC , shall be made aware of this policy during their induction period of employment. Learners undertaking LTTC qualifications shall be informed of this policy during their induction process.
Policy Statement
LTTC is committed to meeting and exceeding the legal obligations relating to health and safety. LTTC expect staff, learners, visitors, and customers to share this commitment and to understand that they have legal and moral obligations to enforce and adhere to this policy.
Statement of Principles
The duties of LTTC are to:
ensure this policy is implemented on a day-to-day basis and that sufficient resources are made available to achieve this
maintain adequate records in relation to staff and learner health and safety
Duties of Employees
LTTC staff are expected to take reasonable care for the health and safety of themselves, visitors and others who may be affected by their acts and omissions while on LTTC premises and the sites where learners may be working.
Staff member must:
Report promptly any accidents, incidents, unsafe conditions or practices and potential risks to their line manager
Personally demonstrate good standards of health & safety practice
Take particular care in all practical teaching areas
Promote good practice through the quality of learning and understanding of health & safety
Duties of Learners
Learners have a duty to look after their own well being. They are held to be equally responsible for the health & safety of others or those who may be affected directly or indirectly by their behaviour.
Learners should:
Familiarise themselves with all health and safety information provided by LTTC and their employer.
Follow and act upon any instructions that are given either verbally or in writing by a member of staff in connection with health and safety.
Discuss with a LTTC employee any difficulty they have regarding understanding health and safety information or instructions.
Co-operate fully at all times with LTTC employees to ensure that statutory obligations are met.
Immediately report to a LTTC employee any hazard, potential hazard, breakdowns in practice or procedures, unsafe conditions or defects to equipment which may affect health and safety.
Report any accidents or incidents they are involved in.
Ensure that where necessary/ required the relevant PPE is used in the interests of health and safety.
Advise their trainer/assessor of any personal difficulties associated with the use of any equipment provided.
Provide LTTC and their employer with any personal medical information.
Portable electrical equipment is in use by LTTC. All equipment is subjected to periodic inspection to ensure its continued safety. If any person identifies a worn cable, defective plug or any electrical equipment that does not work correctly, it is their duty to report the hazard to an employee of LTTC.
Fire alarms will be tested weekly at LTTC.
If a fire is discovered on LTTC premises, a person must:
Sound the alarm
Leave the building by the nearest exit and do not delay by collecting belongings.
Go to the fire assembly point
Ring the Fire Service (dial 9 and then 999 from a company phone)
Do not re-enter the building until the ‘all clear’ is given
In the event of a person being injured and requiring first aid, a qualified first aider should be contacted.
LTTC will undertake risks assessments to identify significant hazards that may arise in the workplace. Trainers and Assessors working on behalf of TWL Skills are responsible for conducting risk assessments on curriculum activities to ensure safety of learners.
Young people (under the age of 18) may be at greater risk due to factors such as a lack of maturity and experience. Therefore, it is particularly important to undertake a risk assessment on activities to be undertaken by a young person. In addition a young person must not be asked to undertake activities beyond their physical or mental ability or where lack of experience and training would mean they are unlikely to recognise the risks.
LTTC are committed to adhering to all statutory obligations concerning Health and Safety in the workplace.
December 2024
Health and Safety Policy
Scope of the Policy
This policy is provided for LTTC customers, learners and staff members who are using or delivering courses and qualifications offered by LTTC.
Review Arrangements
LTTC will review this policy annually in line with self-assessment arrangements. This policy will be also be revised as and when necessary, in response to customer and learner feedback or good practice guidance issued by an awarding organisation or other regulatory body.
Location of the Policy
This policy is available for all staff members, third parties and learners to access.
Communication of the Policy
Every staff member involved in the management, delivery, assessment and quality assurance of qualifications offered by LTTC , shall be made aware of this policy during their induction period of employment. Learners undertaking LTTC qualifications shall be informed of this policy during their induction process.
Policy Statement
LTTC is committed to meeting and exceeding the legal obligations relating to health and safety. LTTC expect staff, learners, visitors, and customers to share this commitment and to understand that they have legal and moral obligations to enforce and adhere to this policy.
Statement of Principles
The duties of LTTC are to:
ensure this policy is implemented on a day-to-day basis and that sufficient resources are made available to achieve this
maintain adequate records in relation to staff and learner health and safety
Duties of Employees
LTTC staff are expected to take reasonable care for the health and safety of themselves, visitors and others who may be affected by their acts and omissions while on LTTC premises and the sites where learners may be working.
Staff member must:
Report promptly any accidents, incidents, unsafe conditions or practices and potential risks to their line manager
Personally demonstrate good standards of health & safety practice
Take particular care in all practical teaching areas
Promote good practice through the quality of learning and understanding of health & safety
Duties of Learners
Learners have a duty to look after their own well being. They are held to be equally responsible for the health & safety of others or those who may be affected directly or indirectly by their behaviour.
Learners should:
Familiarise themselves with all health and safety information provided by LTTC and their employer.
Follow and act upon any instructions that are given either verbally or in writing by a member of staff in connection with health and safety.
Discuss with a LTTC employee any difficulty they have regarding understanding health and safety information or instructions.
Co-operate fully at all times with LTTC employees to ensure that statutory obligations are met.
Immediately report to a LTTC employee any hazard, potential hazard, breakdowns in practice or procedures, unsafe conditions or defects to equipment which may affect health and safety.
Report any accidents or incidents they are involved in.
Ensure that where necessary/ required the relevant PPE is used in the interests of health and safety.
Advise their trainer/assessor of any personal difficulties associated with the use of any equipment provided.
Provide LTTC and their employer with any personal medical information.
Portable electrical equipment is in use by LTTC. All equipment is subjected to periodic inspection to ensure its continued safety. If any person identifies a worn cable, defective plug or any electrical equipment that does not work correctly, it is their duty to report the hazard to an employee of LTTC.
Fire alarms will be tested weekly at LTTC.
If a fire is discovered on LTTC premises, a person must:
Sound the alarm
Leave the building by the nearest exit and do not delay by collecting belongings.
Go to the fire assembly point
Ring the Fire Service (dial 9 and then 999 from a company phone)
Do not re-enter the building until the ‘all clear’ is given
In the event of a person being injured and requiring first aid, a qualified first aider should be contacted.
LTTC will undertake risks assessments to identify significant hazards that may arise in the workplace. Trainers and Assessors working on behalf of TWL Skills are responsible for conducting risk assessments on curriculum activities to ensure safety of learners.
Young people (under the age of 18) may be at greater risk due to factors such as a lack of maturity and experience. Therefore, it is particularly important to undertake a risk assessment on activities to be undertaken by a young person. In addition a young person must not be asked to undertake activities beyond their physical or mental ability or where lack of experience and training would mean they are unlikely to recognise the risks.
LTTC are committed to adhering to all statutory obligations concerning Health and Safety in the workplace.
December 2024
The London Teacher Training College does not provide advice. These pages therefore contain general information only.
We have made all reasonable efforts to give you accurate information. The facts stated are our honest opinion and any facts given are true to the best of our knowledge and belief. However, before taking any step important to you, you should rely wholly on your own enquiries and take advice where appropriate. We rely on providers and suppliers to provide and produce this information to us and on them for updating and constant supply to us. We also rely on carriers to comply with our requests.
We do not endorse or approve any particular item or course. We will not have liability in connection with:
We make no warranty or representation about:
You are responsible for choosing the appropriate course/product for your needs.
We will be liable for any loss or injury caused by our negligence:
This Disclaimer forms part of the terms of our contract with you. For our further and fuller terms please read Terms & Conditions.
London Teacher Training College(LTTC) is committed to a policy of protecting the rights and privacy of individuals, including learners, staff and others, in accordance with the General Data Protection Regulation (GDPR) May 2018. The new regulatory environment demands higher transparency and accountability in how colleges manage and use personal data. It also accords new and stronger rights for individuals to understand and control that use. The GDPR contains provisions that the college will need to be aware of as data controllers, including provisions intended to enhance the protection of student’s personal data. For example, the GDPR requires that: We must ensure that our college privacy notices are written in a clear, plain way that staff and students will understand. LTTC needs to process certain information about its staff, students and other individuals with whom it has a relationship for various purposes such as, but not limited to:
To comply with various legal obligations, including the obligations imposed on it by the General Data Protection Regulation (GDPR) LTTC must ensure that all this information about individuals is collected and used fairly, stored safely and securely, and not disclosed to any third party unlawfully.
This policy applies to all staff and students of LTTC. Any breach of this policy or of the Regulation itself will be considered an offence and the College’s disciplinary procedures will be invoked. As a matter of best practice, other agencies and individuals working with LTTC and who have access to personal information, will be expected to read and comply with this policy. It is expected that departments who are responsible for dealing with external bodies will take the responsibility for ensuring that such bodies sign a contract which among other things will include an agreement to abide by this policy. This policy will be updated as necessary to reflect best practice in data management, security and control and to ensure compliance with any changes or amendments to the GDPR and other relevant legislation. The Code of Practice on GDPR for LTTC gives further detailed guidance and LTTC undertakes to adopt and comply with this Code of Practice
This piece of legislation comes in to force on the 25 th May 2018. The GDPR regulates the processing of personal data, and protects the rights and privacy of all living individuals (including children), for example by giving all individuals who are the subject of personal data a general right of access to the personal data which relates to them. Individuals can exercise the right to gain access to their information by means of a ‘subject access request’. Personal data is information relating to an individual and may be in hard or soft copy (paper/manual files; electronic records; photographs), and may include facts or opinions about a person. For more detailed information on these Regulations see the Data Protection Data Sharing Code of Practice (DPCoP) from the Information Commissioner’s Office (ICO). Please follow this link to the ICO’s website (www.ico.gov.uk)
LTTC will be the ‘data controller’ under the terms of the legislation – this means it is ultimately responsible for controlling the use and processing of the personal data. The college appoints a Data Protection Officer (DPO), currently the Principal who is available to address any concerns regarding the data held by college and how it is processed, held and used. LTTC also has a nominated information technical officer who oversees this policy. The Senior Leadership Team is responsible for all day-to-day data protection matters, and will be responsible for ensuring that all members of staff and relevant individuals abide by this policy, and for developing and encouraging good information handling within the college. The Senior Leadership Team is also responsible for ensuring that the college’s notification is kept accurate. Individuals who provide personal data to the College are responsible for ensuring that the information is accurate and up-to-date.
The legislation places a responsibility on every data controller to process any personal data in accordance with the eight principles. Please follow this link to the ICO’s website (www.ico.gov.uk)
In order to comply with its obligations, LTTC undertakes to adhere to the eight principles:
1) Process personal data fairly and lawfully. LTTC will make all reasonable efforts to ensure that individuals who are the focus of the personal data (data subjects) are informed of the identity of the data controller, the purposes of the processing, any disclosures to third parties that are envisaged; given an indication of the period for which the data will be kept, and any other information which may be relevant. For example,
2) Process the data for the specific and lawful purpose for which it collected that data and not further process the data in a manner incompatible with this purpose. LTTC will ensure that the reason for which it collected the data originally is the only reason for which it processes those data, unless the individual is informed of any additional processing before it takes place.
3) Ensure that the data is adequate, relevant and not excessive in relation to the purpose for which it is processed. LTTC will not seek to collect any personal data which is not strictly necessary for the purpose for which it was obtained. Forms for collecting data will always be drafted with this mind. If any irrelevant data are given by individuals, they will be destroyed immediately.
4) Keep personal data accurate and, where necessary, up to date. LTTC will review and update all data on a regular basis. It is the responsibility of the individuals giving their personal data to ensure that this is accurate, and each individual should notify the College if, for example, a change in circumstances mean that the data needs to be updated. It is the responsibility of the College to ensure that any notification regarding the change is noted and acted on.
5) Only keep personal data for as long as is necessary. LTTC undertakes not to retain personal data for longer than is necessary to ensure compliance with the legislation, and any other statutory requirements. This means LTTC will undertake a regular review of the information held and implement a weeding process. LTTC will dispose of any personal data in a way that protects the rights and privacy of the individual concerned (e.g. secure electronic deletion, shredding and disposal of hard copy files as confidential waste). A log will be kept of the records destroyed.
6) Process personal data in accordance with the rights of the data subject under the legislation. Individuals have various rights under the legislation including a right to:
LTTC will only process personal data in accordance with individuals’ rights.
7) Put appropriate technical and organisational measures in place against unauthorised or unlawful processing of personal data, and against accidental loss or destruction of data. All members of staff are responsible for ensuring that any personal data which they hold is kept securely and not disclosed to any unauthorised third parties. LTTC will ensure that all personal data is accessible only to those who have a valid reason for using it. LTTC will have in place appropriate security measures e.g. ensuring that hard copy personal data is kept in lockable filing cabinets/cupboards with controlled access (with the keys then held securely in a key cabinet with controlled access):
In addition, LTTC will put in place appropriate measures for the deletion of personal data - manual records will be shredded or disposed of as ‘confidential waste’ and appropriate contract terms will be put in place with any third parties undertaking this work. Hard drives of redundant PCs will be wiped clean before disposal or if that is not possible, destroyed physically. A log will be kept of the records destroyed. This policy also applies to staff and students who process personal data ‘off-site’, e.g. when working at home, and in circumstances additional care must be taken regarding the security of the data. 8) Ensure that no personal data is transferred to a country or a territory outside the European Economic Area (EEA) unless that country or territory ensures adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data. LTTC will not transfer data to such territories without the explicit consent of the individual. This also applies to publishing information on the Internet - because transfer of data can include placing data on a website that can be accessed from outside the EEA - so LTTC will always seek the consent of individuals before placing any personal data (including photographs) on its website. If the College collects personal data in any form via its website, it will provide a clear and detailed privacy statement prominently on the website, and wherever else personal data is collected.
Although it is not always necessary to gain consent from individuals before processing their data, it is often the best way to ensure that data is collected and processed in an open and transparent manner. Consent is especially important when LTTC is processing any sensitive data, as defined by the legislation. LTTC understands consent to mean that the individual has been fully informed of the intended processing and has signified their agreement (e.g. via the enrolment form) whilst being of a sound mind and without having any undue influence exerted upon them. Consent obtained on the basis of misleading information will not be a valid basis for processing. Consent cannot be inferred from the non-response to a communication.
It is the policy of LTTC to ensure that senders and recipients of email are made aware that under the DPA, and Freedom of Information Legislation, the contents of email may have to be disclosed in response to a request for information. One means by which this will be communicated will be by a disclaimer on the College’s email.
This policy will be updated as necessary to reflect best practice or future amendments made to the General Data Protection Regulation (GDPR) May 2018 and Data Protection Act 1998. Please follow this link to the ICO’s website (www.ico.gov.uk) which provides further detailed guidance on a range of topics including individuals’ rights, exemptions from the Act, dealing with subject access requests, how to handle requests from third parties for personal data to be disclosed etc. In particular, you may find it helpful to read the Guide to Data Protection which is available from the website. For help or advice on any data protection or freedom of information issues, please do not hesitate to contact:The Data Protection Officer (DPO): Phyllis Vannuffel, Principal.
The Distance Selling Regulations would ordinarily say that you have 7 days from the date of confirmation from us of your order to change your mind and cancel the order. In that case we would provide a full refund less the direct cost to us of the return of any items already delivered to you which (unless this is seen as a breach of the Distance Selling Regulations) would include the direct cost to us of their carriage to you and their return. However, as you consent to the service being provided immediately and as they are provided by software which you open, these regulations do not apply.
We want you to be delighted with any service we provide to you. Whilst our legal position is spelt out in plain English above and in our Terms & Conditions, we will consider a refund in any case where we consider that there is proper cause for complaint. We will do all we can to assist you in this case.
The London Teacher Training College
Dalton House
60 Windsor Avenue
London
SW19 2RR
Tel: 0208 133 2027
Fax: 0208 242 6527
Age : There is no upper age limit to studying at LTTC. You should be at least 18 years old upon enrolment. If you are below this age, we may still consider you for admission but please contact us for more details. By enrolling onto a course with the London Teacher Training College you accept these terms and conditions.
Nothing on this site constitutes an offer in a legal sense. When you contact us you offer to pay for our service and we are free to accept or reject that offer. All our services are dependent on payment being received from you as agreed before we accept your offer or in default of agreement forthwith upon that acceptance. You are responsible for ensuring that your chosen course or product is suitable for meeting your needs. Further, practical details are found in other parts of this site and you agree to be bound by those.
If you register under any offer of discount or promotional code, please ensure that the discount is applied at the time of registration as it cannot be refunded after this point
We will do all we reasonably can to provide the items you request but you agree that we are under no strict legal obligation to do so at any specific time or place, provided we have used all reasonable endeavors. Time is not the essence of this contract. The creation of a web site or other products offered by us is included in these terms. Should a postal delivery not arrive by post within 28 days of being ordered, we will launch an investigation with the appropriate postal service.
Where hard copy or CD is requested, this will normally be sent out by first class post. At our discretion, we may send items by Recorded Delivery or International Signed For post. Items can then be tracked by using the trace number.
Where a courier service is requested, this will be at cost price to the purchaser. rates will vary from country to country. We will endeavor to ensure that your course materials reach you safely. However, we are not responsible for third party mail services and therefore cannot guarantee delivery.
Electronic copy is sent at our own expense to all students. Upon successful completion of the course, a certificate is sent out once only at our expense. We are not responsible for third party mail services and therefore cannot guarantee delivery. Should your certificate not be delivered to you by a third party mail service, we will send a replacement at your own expense.
We reserve the right to cancel any course or classroom based programme due to insufficient enrolments or for other reasons we deem valid . In this instance a full refund of any fees or deposit payment will be made within seven days of our giving notice of cancellation.
We accept no liability whatsoever for any additional costs you may have incurred prior to notice of cancellation.
You agree to indemnify us against any loss or damage caused to us or our site or it's reputation as a result of any failure by you or on your behalf to comply with these terms & conditions.
We own the data in our database/s and on our website, except that supplied by you. You cannot copy it, publish it or reproduce it to any third party without our express agreement in writing.
This agreement cannot be amended save by our amending these terms on this page. Such amended items take effect 14 days after they are first posted. You agree it is your responsibility to check here for any changes.
All figures mentioned on this site or by our representatives are £ sterling or US Dollar unless we agree in writing. We will accept payment in Euros.
See our basic Disclaimer page for our plain English position. Whilst we will use all reasonable efforts to provide the service we offer, our liability in so far as we can exclude it in law, is so excluded except up to the amount of monies paid to us by you for the service in question. We give no representation that the information on this site is full and complete. When we review something or give a result we give an honest opinion as to it and you agree that such comments are fair comment. We disclaim any liability for losses that follow any such review or result given. Time is not the essence of this contract. No warranties whether express or implied are given in relation to this site or the services it offers.
We do not accept any responsibility for any virus contracted as a result of visiting this site or any of the other sites referred to. In any event we disclaim any liability for consequential loss. We disclaim any liability for loss of profit.
The site and all material on it is our copyright and may not be copied, distributed, licensed, or reproduced in any way whatsoever, save that you are permitted to print or download extracts from it for personal use only.
We can terminate this agreement by giving 28 days notice (or forthwith if we have reason to believe you have breached the terms of this agreement). You can terminate any agreement made with us providing you have complied with all terms of this agreement and have made payment for all services ordered by giving 14 days notice. See also our Returns Policy. PLEASE NOTE that you consent to the provision of the service starting immediately and therefore you will have no right to return the items under the distance selling regulations.
You agree that we are under no obligation to transfer you to another or different course after the start by you (which is deemed to be on receipt of your application form) of any course. If, in our complete discretion, we agree a transfer we shall be under no obligation to make any refund or allow any form of credit towards the new course.
We set no time limits for completion of our courses.
Whilst we will try to assist when we can, you agree that it is your sole responsibility to ensure your IT system is capable of receiving the materials by e-mail, cd, dvd , pdf or on memory stick. We accept responsibility for sending e-mails to the address you give us but no responsibility for their receipt.
We do at our discretion provide technical support, but this is not a part of this contract and we accept no responsibility for your IT/PC/software/viruses and any other problems of a technical nature with your equipment.
The Distance Selling Regulations would ordinarily say that you have 7 days from the date of confirmation from us of your order to change your mind and cancel the order. In that case we would provide a full refund less the direct cost to us of the return of any items already delivered to you which (unless this is seen as a breach of the Distance Selling Regulations) would include the direct cost to us of their carriage to you and their return. However, as you consent to the service being provided immediately and as they are provided by software which you open, these regulations do not apply.
We want you to be delighted with any service we provide to you. Whilst our legal position is spelt out in plain English above and in our terms, we will consider a refund in any case where we consider that there is proper cause for complaint. We will do all we can to assist you in this case.
Programmes with course fees of £100 or lower carry an electronic award only. Requests for replacement certificates and transcripts should be made by writing or email to the London Teacher Training College. The fee for processing replacement certificates and/or transcripts will be determined by LTTC.
Programmes with course fees of £100 or lower carry an electronic award only.
We can issue hard copy of certificates for programmes with course fees of £100 at a standard fee of £18 to cover siged for postage.
The London Teacher Training College
Dalton House
60 Windsor Avenue
London
SW19 2RR
Tel: 0208 133 2027
Fax: 0208 242 6527
